Reviews of SALUS Smart Home
List of user reviews and ratings for SALUS Smart Home
Upgrade to see all 20 reviews
User reviews
Recent rating average:
1.60
All time rating average:
undefined
Upgrade to see all 20 reviews
Rating filters
5 star 4 star
3 star
2 star
1 star
| Date | Author | Rating | Comment |
|---|---|---|---|
| 2023-12-15 |  |  | Needs a redesign. If we pay so much for your products can you at least build an application that matches the hardware and shows the correct temperature? App is not even showing correct temperature on each device. It is unacceptable to have such a bad application. |
| 2023-11-19 |  | | There are some issues with uncontrollable devices and the rules when using this devices(e.g RX10 with smart plug). Update: connection does not work properly after latest update! the rx10 remains connected until I execute a search process for it! After 1 year they didn't fix the issue, I might be forced to move to another supplier. |
| 2023-11-14 |  | | I've been using this for a couple of weeks with my underfloor heating. The in room thermostats are lovely - pleasing to hold and use. The app is functional. It's a bit slow, a bit clunky, not the most user friendly. For example finding the widgets that control multiple zones is difficult. Overall it needs a redesign tho make it more user friendly. But it does work. It's good that each zone changes colour when not calling for heat. |
| 2023-11-13 |  | | 3 years latter, same problems, and constant errors...... The customer support is non existent, it has a lot of bugs, you have to watch the thermostat through the day or else it will jump to the highest temperature you set in that day, every other log in it will asks you for your username and password, it has no fingerprint option, i saw thermostats at my work companion a third of the price of salus it600 with a lot more features ...... I sincerely regret buying this product |
| 2023-10-21 |  | | Shown values are wrong, you have to touch each tile and wait around 10 seconds for the values to update...works really slow |
| 2023-10-16 |  | | If you disable data gathering you lose the ability to control the system with the app. The app itself is slow clunky and very badly designed |
| 2023-02-25 |  | | It's an absolute disaster. Slow, ugly and unintuitive user interface, extremely limited configuration possibilities, doesn't work at all from time to time and, worst of all, the latest firmware update ruined my radiator valves... If the delta temperature is low, the valves don't open enough to open the heat circuit, so the radiators are cold... And now, firmware updates no longer work, because the new update schedule "feature" doesn't work!!! Do not buy Salus equipment! You will be very sorry! |
| 2023-01-04 |  | | Good app on the whole. Works best on a PC. Offers a lot of scope to tailor my system. Fiddley way to update schedules on a phone. One stop buttons - isn't clear whether they are engaged or not, but a useful feature. History of relays being switched on is really useful, but it would help if I could slice and dice the usage across all relays in the system rather than having to dive into each relay individually to see the usage history. Last niggle - needs a refresh button on the app display. |
| 2022-07-01 |  | | For thermostats, The app provides basic functionality, without any data logging. It would be useful to know how temperatures fluctuated over a specific period, mostly in cases when automatic scheduling is used. This way one would know if temperatures set for certain hours, were actually achieved and adjust accordingly. |
| 2022-02-06 |  | | I can't set or update any schedules created. Tried to contact support and heard nothing. The app isn't giving any way to edit schedules, and that's so frustrating |
Upgrade to see all 20 reviews