RouteThis Helps (Route This)

Name: RouteThis Helps (Route This)
Rating: 2.24 (399 reviews)
Author: RouteThis

"RouteThis Helps" runs network tests to help support agents solve your issues!

RouteThis Helps (Route This) is an Android app designed to run a variety of network tests and diagnostics. It is intended for users referred by support agents who provide a code. This app allows you to share valuable network data with your support representative, helping them solve your issues efficiently. Note that enabling location permission grants access to additional network information for better diagnostics.

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By: RouteThis

Downloads: 408,456

534

Rating: 2.24

(399)

Version: 26.1.1 (Last updated: 2025-01-22)

Version code: 126001012

Creation date: 2016-11-09

Permissions:

android.permission.ACCESS_COARSE_LOCATION
android.permission.ACCESS_FINE_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.ACCESS_WIFI_STATE
android.permission.CAMERA
android.permission.CHANGE_NETWORK_STATE
android.permission.CHANGE_WIFI_MULTICAST_STATE
android.permission.CHANGE_WIFI_STATE
android.permission.INTERNET
android.permission.MODIFY_AUDIO_SETTINGS

Size: 35.76M

Email: he*****@routethis.com

URLs: Website ,Privacy policy

Full description: See detailed description

Source: Google Play Store

Updated: a day ago

Ranking

# 98,579

User reviews

Pros

Some users found it helpful for troubleshooting specific issues.
The app helped some customers quickly pinpoint their internet problems.
It may assist in fixing connectivity for smart devices.

Cons

Invasive data collection without transparency on what is shared.
Results often inaccurate or misleading regarding internet speeds.
User experience is frustrating due to technical issues and poor results.
Only provides generic advice that doesn't resolve specific problems.

Most mentioned

Inaccurate speed readings compared to other speed tests.
Privacy concerns regarding data collection.
Perceived lack of usefulness for anyone with basic networking knowledge.
Frustration over the app requiring personal information.

These summaries are automatically generated weekly using AI based on recent user reviews. User reviews may be inaccurate, spammy, or outdated.

User reviews

Trash app. I dont know why it lies. It takes 5 minutes to read and analyse your internet and then it gives you an inaccurate reading aswell. Telling me i have 7.8 mbs download speed but the online speed tester takes 30 seconds to tell me i have 1.7mb download speed which is way more accurate cuz herotel is trash and gives trash slow garbage internet while stealing your money

Justin Barnard, 2024-12-26

I don’t believe it does anything. It told me I had an open network. It recommended I go the router, add a password, and turn on security. I’m using WPA3 security already with a password. The signal strength doesn’t change when I walk around, showing weak even when I place my phone near my mesh nodes. It’s totally useless. Also, it recommended I move my device away from large electronics. It’s a LIFX Z LED strip meant to be mounted on a large electronic device, a TV.