HelloTask - Hire Maids Online

Name: HelloTask - Hire Maids Online
Rating: 3.5757575 (1588 reviews)
Author: Hellotask Pte Ltd

Hire verified, trained & skilled domestic workers through HelloTask.

HelloTask - Hire Maids in Dhaka Anytime

"HelloTask - Hire Maids Online" is an innovative platform designed to connect you with reliable and verified domestic workers in Dhaka. Offering flexible hiring options, you can book maids hourly or monthly, enjoy a one-day trial, and rest assured with safety measures ensuring proper training and verification of all workers. Stay connected with real-time tracking, estimated pricing, and user reviews to make informed choices while benefitting from exciting offers and a straightforward refund policy.

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App stats

By: Hellotask Pte Ltd

Downloads: 112,245

125

Rating: 3.58

(1,588)

Version: 2.7.8 (Last updated: 2025-01-29)

Version code: 229

Creation date: 2019-06-09

Permissions:

android.permission.ACCESS_ADSERVICES_AD_ID
android.permission.ACCESS_ADSERVICES_ATTRIBUTION
android.permission.ACCESS_COARSE_LOCATION
android.permission.ACCESS_FINE_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.ACCESS_WIFI_STATE
android.permission.CALL_PHONE
android.permission.CAMERA
android.permission.CHANGE_NETWORK_STATE
android.permission.CHANGE_WIFI_MULTICAST_STATE

Size: 27.10M

Email: *****@hellotask.app

URLs: Website ,Privacy policy

Full description: See detailed description

Source: Google Play Store

Ranking

# 184,155 ▼ 93

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Some users found the app to have good service with polite and professional maids and were generally satisfied with the work quality.
A few users reported satisfactory experiences with customer handling and support when requested over the phone.
The app is seen as user-friendly by some, with a wish for expansion to more locations noted positively.

Cons

Numerous users reported poor customer service experiences, including unresponsive support and long wait times.
The app frequently has technical issues, including bugs and slow performance, leading to frustration with booking services.
Many reviews mentioned that service availability is inconsistent, with maids often not being available when requested, despite the app claiming to have wide coverage.
High service charges and unclear pricing were common complaints, with some users finding it expensive for minimal work.

Most mentioned

Poor customer service and lack of responsive support for issues.
Technical bugs and glitches impacting app performance and functionality.
Inconsistent availability of maids leading to user dissatisfaction and frustration in booking services.
High costs for services not meeting user expectations.

User reviews

Both the previous version of this app and the current 2.0 release are faulty. Their customer service is also subpar. I placed an order, made the payment in advance, yet the app shows no record of my order. When I called customer service, they were completely unaware of the order. They mentioned they would place the order manually, but after three calls and waiting nearly three hours, they still couldn’t confirm it. It's absolutely ridiculous!

MD Asif Iqbal, 2024-10-25

This app is extremely slow and keeps stopping. I booked an order which is not existent in order history. You should include a pending order in the order history too. There should be a cancel option for that pending order too. Highly not recommending to use it.