Reel Cinemas
The fastest way to book, view and share your favourite movies at Reel Cinemas.
Total ratings
4.33
(Rating count:
5,027)Review summary
Pros
- easy to use and very fast booking
- good customer service provided vouchers after issues
- notifications feature about promotions is appreciated
Cons
- app crashes and is slow
- payment gets processed but no ticket issued
- complicated interface and confusing user experience
Most mentioned
- app frequently crashes or hangs
- issues with booking tickets successfully
- payment issues leading to end-user dissatisfaction
These summaries are automatically generated weekly using AI based on recent user reviews. User
reviews may be inaccurate, spammy, or outdated.
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User reviews
Recent rating average:
1.60
All time rating average:
4.33
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-14 |  | | too slow app...money deducted...no tickets received |
| 2024-11-30 |  | | U need to extend the time of session. Ridiculous had to go through booking all over because time finished while i was ordering food. I dont get it. |
| 2024-11-14 |  | | It needs to be updated with other multiplexs you can't depend on just few theaters and offers all so |
| 2024-10-27 |  | | easy to use and very fast booking |
| 2024-09-24 |  | | Pathetic app payment gets processed and ticket is not booked stay away from reel cinemas |
| 2024-07-30 |  | | Terrible experience ! Took me 2 hours to book tickets through the app or website, both keeps hanging or crashing then sends me back again to start from the beginning! |
| 2023-06-16 |  | | What is happening with this app? It was working fine till now. Now, when's we opent the app, it is asking for updates. I uninstall the app and reinstall the app. Still same issue. Resolved the issue on priority. Thanks |
| 2022-11-29 |  | | Tried many times to book using the app but I'm having difficulty going through with my booking. Tried installing and unstalling but to no avail. I think the app needs a fix. |
| 2020-02-16 |  | | Very very unhappy with this app. I tried to book tickets on this app, for the last two seats in the cinema, and the app told me the booking was not successful, when I tried to go back in to try again I saw the seats were already booked, I assumed by someone else. Now I've been charged AED 336 for a film they told me I didn't book. |
| 2019-09-28 | | | Not upto mark app lags a lot everytime i purchase ticket i cannot be my transaction history in app...if i want to see tickets i purchase ..select transaction history it goes blank cant see any transaction..lot work need to be done on app for users.. |
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