Bascom

The official app for your Bascom security camera system

"Bascom" is the official app for your Bascom security camera system, allowing you to watch live footage, play recorded images, and receive motion detection alerts. Simply scan the code on your recorder to get started. For any inquiries, our support team is available every weekday from 8:30 AM to 5:30 PM through our website.

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By:: Bascom Cameras
Downloads:: 92,756+ 69
Rating:: 3.69
(2,783) 5 new ratings
Version:: 5.0.2 (Last updated: 2024-12-17)
Version code:: 438
Creation date:: 2013-12-12
Permissions:: android.permission.ACCESS_COARSE_LOCATION
android.permission.ACCESS_FINE_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.ACCESS_WIFI_STATE
android.permission.CAMERA
android.permission.CHANGE_NETWORK_STATE
android.permission.CHANGE_WIFI_MULTICAST_STATE
android.permission.CHANGE_WIFI_STATE
android.permission.DISABLE_KEYGUARD
android.permission.FLASHLIGHT
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Size:: 70.77M
Email:: in*****@bascom-cameras.com
URLs:: Website ,Privacy policy
Full description:: See detailed description
Source:: Google Play Store
Updated:: a day ago

Ranking

# 200,799 ▲ 162

User reviews

Users appreciate Bascom's robust CCTV quality, no subscription fees, and excellent customer service. However, many face recurring issues like unstable app connectivity, slow or buggy performance, and a complicated interface. Despite these flaws, remote viewing works well once connected, and support is responsive. The system overall is considered solid but hindered by software challenges, which multiple users note need significant improvement.

Pros

Good customer service with prompt and friendly support.
High-quality CCTV system with easy setup and good picture quality.
No monthly or annual charges as it uses its own hard drive storage.
Ability to view cameras remotely via WiFi from smartphones and abroad.
Comprehensive system including mobile, PC, and monitor apps for different uses.

Cons

Connectivity issues with the app frequently disconnecting from the device or WiFi.
App performance problems such as slow loading, lag, and occasional failure to display camera feeds.
User interface is clunky, complicated, and not very user-friendly with outdated or insufficient help prompts.
Multiple app versions cause inconsistency and confusion in functionality.
Bugs and software instability requiring major updates or additional equipment to fix problems.

Recent reviews

It keeps not wanting to show cameras even though they aren't very far away from the base. It doesn't want to say connected to my phone. It says it offline. I'm putting in a new review, it's does not stay connected to wifi. Don't waste your money on the system. Do your homework and get a name brand system. This system is not good. It won't even let you leave a "Tell us more review " it sucks.