Liberty First CU Mobile Bank
Bank when it is convenient for you, anytime, anywhere! It’s fast and free
Total ratings
4.79
(Rating count:
1,297)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated.
Pros
- Great customer service
- Ability to see account balances anytime
- Ease of transferring money between accounts
- User-friendly interface overall
Cons
- Frequent app errors and crashes, especially after updates
- Issues with mobile check deposit functionality
- Repetitive security code requests
- Password and biometric login issues
- Lack of features for sending money to non-LFCU users
Most mentioned
- App instability and errors
- Mobile deposit issues
- User interface and usability concerns
- Customer service satisfaction
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User reviews
Recent rating average:
2.80
All time rating average:
4.79
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-05-23 |  | | Great bank, great app. Just wish it would close itself out instead of giving an error every time the app is closed without logging out. 5 stars if this is fixed! |
| 2024-04-02 |  | | I've been using the app for half a year now. I shouldn't have to change my password every month and half. I would like to retain my password so I don't have to try and remember a new one all the time. Also I think this app needs to be more user friendly depositing checks. Look at wells Fargos app they do it right... I also want to be able to sent money to non lfcu users through zelle. These issues need addressed. I'm on the fence about switching banks if nothing is corrected. |
| 2023-10-06 |  | | I have not been able to use the app since the last update. Called for app support and did not get help. Going to have to look at changing banks so I can continue to do online banking. |
| 2023-09-29 |  | | The app is terrible. Especially after the last update. It's always kicking us out and then unable to log back in. Really makes me not want to bank here |
| 2023-08-22 |  | | i like being able to see what i have in my accounts whenever i want. plus transfer money whenever i want when i need it. very helpful. |
| 2023-04-15 |  | | I've tried unistalling and re doing it but every time I log in it wants me to do a stupid security code. I can understand once or twice but not every single time. I can't wait to switch banks |
| 2023-04-12 |  | | excellent and friendly service! always there to answer any questions I may have. Been a member for many years. Great bank and I highly recommend them! |
| 2023-01-29 |  | | liberty first has been absolutely amazing the customer service is the best. every time I've needed their help they have gone above and beyond. |
| 2022-08-18 |  | | this app was fine before they changed it. now i cannot pay my bill with an external account. i left my last bank because if this same issue. they need to get this figured out. |
| 2022-07-01 |  | | This app is getting more and more unreliable. It won't load often. And of course this seems to happen when I need some account information urgently. This just increases the frustration. |
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