The General® Auto Insurance
Car Insurance Coverage You Deserve At Prices You Can Afford
The General® Auto Insurance - Manage Your Policy
"The General® Auto Insurance" is a mobile app that allows users to manage their car insurance policies with ease, including obtaining quotes, making payments, viewing ID cards, and submitting claims from anywhere, at any time. The app prioritizes user experience with features like biometric login and a dedicated Help Center for assistance. Enjoy convenience and support all in one place with The General's mobile solution.
App stats
Rating: 4.73 
89 new ratings
(34,954)
Permissions:
- android.permission.ACCESS_ADSERVICES_AD_ID
- android.permission.ACCESS_ADSERVICES_ATTRIBUTION
- android.permission.ACCESS_COARSE_LOCATION
- android.permission.ACCESS_FINE_LOCATION
- android.permission.ACCESS_NETWORK_STATE
- android.permission.CAMERA
- android.permission.FLASHLIGHT
- android.permission.FOREGROUND_SERVICE
- android.permission.INTERNET
- android.permission.POST_NOTIFICATIONS See more
Size: 51.05M
Email: PG*****@pgac.com
URLs: Website ,Privacy policy
Full description: See detailed description
Other platforms
Not available on Chrome
Not available on Firefox
Not available on Edge
User reviews
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- User-friendly and easy to navigate
- Access to policy information offline
- Convenient payment options
- Quick access to insurance cards and policy documents
- Good customer service experience reported by some users
Cons
- Frequent login issues and account access problems
- Errors in the app and website causing frustration
- Poor customer service experiences reported
- Confusion around premium increases without explanation
- App runs in the background unnecessarily, causing RAM usage
Most mentioned
- Login issues
- Customer service dissatisfaction
- App accessibility problems
- Payment handling issues
- Ease of use for basic functions like payments and policy access
User reviews
I can never log in to the app. It always says either my email, policy number and/or password is wrong. But I know it's not. I have been trying to log in for WEEKS now. Uninstalling the app and reinstalling doesn't help. Can't go to the regular website either because it brings up an error. I saw that in a previous review, someone was having an issue logging in, and they got a response that it was no longer an issue, but IT IS! I'm very frustrated with the whole thing.
by 
Claudia Hernandez, 2024-09-24
Claudia Hernandez, 2024-09-24I usually pay my bills through the app and paid my renewal premium 3 businesss days before it was due after constantly getting an error and told my username and password were not found I was able to get in a day later. So now I'm trying to get in to the app and website both to get my renewed policy docs and both are down. This is horrible when you say you streamlined the app and cleaned it up so I'm thinking of switching insurance if I can't access the company who writes my policy. Terrible
by 
Shatners Ufo Landed, 2024-09-06
Shatners Ufo Landed, 2024-09-06