Reviews of Simplii Financial
List of user reviews and ratings for Simplii Financial
Total ratings
3.96
(Rating count:
18,082)Review summary
Pros
- Good customer support when needed.
- Easy to navigate for basic tasks like checking accounts and making e-transfers.
- Overall positive banking service with high satisfaction reported by long-term users.
- Functional for everyday banking without needing advanced technical skills.
Cons
- Poor UI design that users find unappealing and difficult to use.
- Frequent app crashes and bugs that affect performance.
- Inability to link to other banks easily and lack of certain features like dark mode.
- Customer service issues, including long wait times and difficulties with support.
Most mentioned
- App UI is unattractive and difficult to navigate.
- Frequent app crashes leading to frustration.
- Good customer support though sometimes hard to reach.
- Limited features compared to competitor apps like Tangerine.
These summaries are automatically generated weekly using AI based on recent user reviews. User
reviews may be inaccurate, spammy, or outdated.
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User reviews
Recent rating average:
3.50
All time rating average:
3.96
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2025-01-30 |  | | Simplii app continues since 2023 to use the LGBTQPIAA2S+ month color theme. What was wrong with the original look? Perhaps, offer dark mode as a less horrible color choice. |
| 2025-01-28 |  | | Fairly good for a free banking app and the customer support is pretty good. They do shut down for maitinence quite often but it is done mostly on the weekend so that is not so bad. |
| 2025-01-27 |  | | I like the app because I don't need to be a computer genius to do what i to do on here. I'm not tech savvy, i need simplicity when paying bills and whatnot. Thanks Simplii. |
| 2025-01-23 |  | | Since the beginning, 3 years now, I am pleased to inform you that I have been very satisfied with my Simplii account! No problems whatsoever! Thank you for your assistance and great service! I love my international debit card! |
| 2025-01-23 |  | | Great banking service . All the customer service reps that I have dealt with in all the years I've been with Simplii have treated me with the upmost respect and I allways felt any issue I had was handled perfectly to .y satisfaction. I highly recommend Simplii Financial Banking Service. Thank you |
| 2025-01-17 |  | | UI is both unpleasant to use and feels like a joke. It's like I have a mortgage with Lisa Frank with no care for accessibility. Eighteen months later and it's still disappointing. On the practical side, frustrating & difficult to find rates and basic info in the app. |
| 2025-01-14 |  | | I have presbyopia. I struggle to read the small font size of the one time code because the developers decided to implement the MFA as an Android notification. Other authenticator apps do not do this. |
| 2025-01-11 |  | | It's good, but is noticeably worse in both appearance and layout compared to the Tangerine app. Couldn't resist the offer to switch tho, I think I ended up with about 500 in my pocket after all was done. |
| 2025-01-10 |  | | Why in the world would you program it to delete the ENTIRE MESSAGE in an etransfer, if the amount is changed. Do you know how infuriating it is to type out an entire message, only to have to retype it again? Also, someone really needs to talk to the marketing department. The colours are reminiscent of a 1980s windbreaker. They weren't cool then, and they're certainly not cool now. |
| 2025-01-09 |  | | Edit/Update: They do 2Fa like normal now. Good login experience. Upped my star rating. Thank you! OLD REVIEW: Won't work for VPN users. @simplii: do a 2FA check. Very annoying, I don't do anything online without a VPN. @simplii support. Nope. Don't ask me to turn off my VPN. Do 2FA. This is a pile of bull. |
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