UPay - Sri Lanka's Payment App

Name: UPay - Sri Lanka's Payment App
Rating: 4 (2322 reviews)
Author: SDB bank

Smarter, Simpler, Secure! UPay simplifies your retail payments across Sri Lanka.

UPay - Sri Lanka's Smart Payment App

UPay - Sri Lanka's Payment App is an innovative mobile platform designed to streamline everyday transactions. It offers features like bill payments to 40+ providers, banking services, real-time fund transfers, and the ability to book appointments. With a focus on security, convenience, and simplicity, UPay empowers users to manage their finances and daily tasks efficiently, making life easier and more enjoyable.

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App stats

By: SDB bank

Downloads: 469,366

976

Rating: 4.00

(2,322)

Version: 23.0.4 (Last updated: 2025-01-16)

Version code: 169

Creation date: 2018-01-16

Permissions:

android.permission.ACCESS_ADSERVICES_AD_ID
android.permission.ACCESS_ADSERVICES_ATTRIBUTION
android.permission.ACCESS_NETWORK_STATE
android.permission.CAMERA
android.permission.INTERNET
android.permission.POST_NOTIFICATIONS
android.permission.READ_MEDIA_IMAGES
android.permission.RECEIVE_BOOT_COMPLETED
android.permission.RECORD_AUDIO
android.permission.SCHEDULE_EXACT_ALARM

Size: 100.93M

Email: co*****@upay.lk

URLs: Website ,Privacy policy

Full description: See detailed description

Source: Google Play Store

Ranking

# 91,445 ▼ 37

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

User-friendly and easy to navigate for daily transactions.
Reliable customer support and maintenance of service.
Offers features like Express Pay and bill payments.
Has a polished UI compared to other payment apps.

Cons

Frequent transaction failures leading to money being deducted without completion.
Ineffective customer service response, with delays in resolving issues.
Issues with sharing transaction receipts and technical glitches during transactions.
Inconsistent app performance and server errors.

Most mentioned

Transaction failures and charge issues.
Poor customer support and communication.
Need for app improvements and optimizations.
User-friendly features and overall satisfactory design.

User reviews

Do not work on Google pixel 9 pro XL and Samsung galaxy S23 ultra. I have informed seceral times and it is not fixed for years. Looks like this bank do not have much care for its customers or app issues. I have never seen a single reply for the low ratings here.

Sashan Jayawardena, 2024-12-02

Can't believe my last review was on 2020.. again, the best pay app ever. The only app/system i have seen with less server down times. The new update made it more awesome and easy... even looks wise looks awesome! 👍 Thanks Team Upay Me in 2020:"Wow! The 1st ever app to be able to settle Credit Card bills.... I've been waiting for that facility! Thanks UPay!!!!"