Reviews of GreatPetCare
List of user reviews and ratings for GreatPetCare
Total ratings
3.08
(Rating count:
303)Review summary
Pros
- Convenient for busy multi-pet households to track medical records.
- Easy access to medical records for travel and emergencies.
- Good customer service and communication regarding record requests.
- Reminders for medication administration.
Cons
- Frequent glitches and bugs, including issues with saving data and uploading files.
- Recent changes have made the app less user-friendly, especially compared to its predecessor, Pawprint.
- High costs for premium features and record requests.
- Inability to manually add records or information from users.
Most mentioned
- Issues with saving and uploading data.
- Glitches affecting app functionality.
- Disappointment with new paid features and reduced usability for free users.
These summaries are automatically generated weekly using AI based on recent user reviews. User
reviews may be inaccurate, spammy, or outdated.
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User reviews
Recent rating average:
2.10
All time rating average:
3.08
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-16 |  | | Ever since this company took over there always seems to be a problem(s) with the app. Support is responsive but it's incredibly frustrating! |
| 2024-11-12 |  | | This app is a waste of time. I entered all the data for two pets and it does not save. Dates would be wrong and now all my pets info has disappeared. I'm over trying to get this to work. |
| 2024-10-30 |  | | I'm not sure what happened, but this app used to be amazing. I can't upload records anymore. I've given it all permissions from my device, and it still tells me to give permission to upload them. The drop-down menu to pick a pet also doesn't work if you are picking the last in the list. In search of a new app. |
| 2023-12-20 |  | | Every time it updates it wont let me sign in ut keeps telling me that my email doesn't exist when i know it does. I use biometric sign in for all my apps now all my information on all of my pets is locked up in this app and i cant get into them. Please fix this issue! Thanks |
| 2023-06-12 |  | | Can't access it with getting constant errors. Unable to add my vet. Tried resetting the password multiple times and signing on online vs app. Never had issues like this when it was Pawprint. GPC now charges for services you can get for free by calling your vet's office, such as record requests and exam details. It's not a very useful app anymore. |
| 2023-04-26 |  | | Before when this was known as Pawprint, the app was easy to use and you could get records from your vet at an affordable cost. Now, this app won't let you request records and I've moved back to storing documents in a paper folder. |
| 2022-10-04 |  | | This app is wonderful for busy multi-pet households! I love being able to keep track of everyone's vaccines, labs, medications, etc and being able to easily share full medical records with anyone very easily. I wish they did exotics too! |
| 2022-06-11 |  | | It's great for records, but has glitches. You can't upload a picture when saving an event. You can upload documents only. I love the low price and that they will contact your vet, by too many glitches for a paid app. Needs improvement since it's used daily and the only thing that works flawless is the documentation update and vet contact and those aren't used daily. Please have your developers look into these glitches. Thanks! |
| 2022-04-16 |  | | Very frustrating app. I update medical records and I still have an alert saying "No full records". If you make a mistake updating information, you cannot erase it. So you have to delete the whole pet and start over. Stupid. Even if you pay for the premium services, you still have to pay more to request medical records. No, i don't want to have to pay more every time I need to request records. |
| 2021-09-26 |  | | It's OK, constant glitches. It does not save pictures, and constantly says "something went wrong" when trying to input information or save items. The ONLY thing I've found useful, is that the medical records did come back from the vet, and are Digital. Very nice. I do not think it's worth the fee, unless they can actually get all the functions to operate correctly, and on both iPad and Android. I have had issues on Both devices, so it's not just the system I'm using. |
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