PandaDoc: eSign & Track Docs
Sign, fill & send PDFs or Docs.
Total ratings
3.93
(Rating count:
300)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Good user experience and intuitive interface.
- Allows free e-signatures and optional payment gateways.
- Convenient complement to the web version.
- Support team is friendly and helpful.
Cons
- Numerous bugs after updates (e.g., issues with document editing and uploading).
- Poor customer service with slow response times.
- Lack of phone support for technical questions.
- Cannot edit existing documents on the mobile app.
- Documents often land in spam when sent from PandaDoc.
Most mentioned
- Issues with editing documents.
- Bugs after the app upgrade.
- Poor customer service and support response times.
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User reviews
Recent rating average:
2.50
All time rating average:
3.93
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-21 |  | | They charged me despite a written confirmation of my cancellation! No go and scam! |
| 2024-11-11 |  | | The product is good but they don't have any phone customer service to ask technical questions to make full use of the product. My request was answered after 10 days with irrelevant details. Very poor customer service... |
| 2024-05-17 |  | | Contracts sent from PandaDoc land in spam. I reported this to Support and they basically said, "sorry". This is useless. |
| 2024-02-28 |  | | Horrendous. You can only get so far trying to type one word and it will continuously delete the word. Same with highlighting and correcting a typo. It's absolutely useless for editing. Only good for signatures really. |
| 2023-09-20 |  | | Rarely loads. Says it's the connection but I have all bars and hooked up to wifi. Terrible app, very frustrating. |
| 2023-02-16 |  | | I'm serious, if I could give this app 10 Stars I really would how many places can you get free Esign and also set up optional payment gateways, this is awesome! |
| 2022-11-15 |  | | More people need to know about this online signature form filler app. Miles better than other similar apps. |
| 2022-04-26 |  | | This is a terrible app. Whoever let this go to production should be ashamed. I'm trying to edit a document and it won't let me modify rate or unit values. When I type a space it either removes it and puts it in after the next letter I type or it just deletes it entirely when I leave the field. If I remove all the text from field before typing my own text the app errors out and the whole screen goes blank. These are problems I discovered in my first ten minutes using the app. |
| 2021-07-03 |  | | Have been using this for a couple of years and it was good. BUT after the Upgrade there are many bugs cannot even attach a clear pdf anymore Cannot migrate docs from previous version to library so I have to re write a lot of my content. I am currently searching foe new platform I have spent more time with support than actually doing any work lately |
| 2021-07-01 |  | | Super convenient and just used today. Will update if anything changes but I'm really pleased with how it works a wonderful complement to the web version, thanks panda doc! |
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