List of user reviews and ratings for Ride with OurBus App
Total ratings
3.77
(Rating count:
853)
Review summary
Pros
- Live tracking information for buses
- Easy to use interface
- Affordable ticket prices
- Clean buses and friendly drivers
- Helpful in booking trips and accepting coupons
Cons
- App crashes frequently
- Inconsistent GPS tracking by drivers
- Lack of transparency in pricing
- Customer service issues
- Frequent technical issues with payment processing
Most mentioned
- App crashes during usage
- Inconsistent updates for live tracking information
- High prices compared to competitors
- Problems with customer service and refunds
- Issues with GPS tracking by drivers
These summaries are automatically generated weekly using AI based on recent user reviews. User
reviews may be inaccurate, spammy, or outdated.
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User reviews
Recent rating average:
3.20
All time rating average:
3.77
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Date | Author | Rating | Comment |
---|---|---|---|
2025-01-04 | Live tracking information ( Next stop, bus number, and ETD) doesn't get updated. | ||
2025-01-02 | The app is really helpful in Tracking the bus. It also provide super saver passes. It would be better if we get the contact Id of the captain at the moment shown in journey. | ||
2024-12-23 | Will take over your phone. If there's an ad for another app. This app will still pop up. Not sure what that means. But not trusting it anymore. | ||
2024-12-19 | It's easy to use, but you can't leave the page to do something else, then come back because you have to start the process over again. | ||
2024-12-14 | Everytime i open a zoom link this app opens don't know how to stop it. | ||
2024-12-10 | Have always had a great experience with them! Grateful every time I take a trip with them!! 😊 | ||
2024-12-02 | Became very evident with 2nd ride for my son to and from college that drivers were intentionally disabling GPS to avoid be tracked as off schedule. I chalked it up as a glitch the 1st occurrence, when ride was marked complete an hour before my son arrived. 2nd ride bus was 30 min late for pick up and again, GPS disabled mid trip. Called customer service and was told it was an " accident". Schedules change which is understandable, but when college kids are traveling, safety first. | ||
2024-11-30 | Need to provide voucher, credit, something for missed or canceled tickets. I work too hard to make money, see family, etc... | ||
2024-11-26 | The best ride with reasnesbility | ||
2024-11-26 | Great app great place to shop for bus tickets |
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