List of user reviews and ratings for Onfido
Total ratings
3.88
(Rating count:
132)
Review summary
Pros
- Good initiative. To make verification process easier and faster.
- Great app to capture the user journey
Cons
- Doesn't work with new Huawei phones, doesn't care about feedback
- Keeps prompting for connection errors and crashes frequently
- Does not recognize various identification formats and often claims photo/document errors
- Privacy concerns regarding the app and its verification system
- Poor image recognition capabilities, resulting in blurry uploads
Most mentioned
- Doesn't work well with various devices
- Issues with photo capture and document recognition
- Frequent app crashes and connection errors
- Privacy concerns regarding data handling
These summaries are automatically generated weekly using AI based on recent user reviews. User
reviews may be inaccurate, spammy, or outdated.
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User reviews
Recent rating average:
1.10
All time rating average:
3.88
Upgrade to see all 21 reviews
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Date | Author | Rating | Comment |
---|---|---|---|
2025-01-09 | wrost app i never recommend | ||
2024-11-20 | How can ofindo account be created? | ||
2024-06-10 | Doesn't work with new Huawei phones, doesn't care about feedback | ||
2023-10-25 | This app sucks. I wish companies would not use this app to verify identity. It doesn't not work at all. I am so frustrated with this app. I can not finish my order because of this mess. This app is wasting my valuable time. | ||
2023-04-21 | This thing is worthless trash . If you think this is good software . Youa re the problem in the world .yeah bud its you. Loser | ||
2023-03-10 | Stupid app, keep pop up connection error and keep ask me check my connection in "myASNB" apps. | ||
2023-01-27 | I've been trying to upload a clear picture for my mobile bank application for days but this app has been giving me a hard time. The photos that I captured are all blurry. Hope you can improve your app. | ||
2022-12-27 | Does not take stable images | ||
2022-11-15 | Completely useless. Claims errors with photos and documents that aren't there | ||
2022-11-05 | The developer made something more useless than him so it makes him feel good. You're still a piece of sheet. |
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