Reviews of Onfido

List of user reviews and ratings for Onfido

Total ratings

3.88 (Rating count: 132)

Review summary

Pros
  • Good initiative. To make verification process easier and faster.
  • Great app to capture the user journey
Cons
  • Doesn't work with new Huawei phones, doesn't care about feedback
  • Keeps prompting for connection errors and crashes frequently
  • Does not recognize various identification formats and often claims photo/document errors
  • Privacy concerns regarding the app and its verification system
  • Poor image recognition capabilities, resulting in blurry uploads
Most mentioned
  • Doesn't work well with various devices
  • Issues with photo capture and document recognition
  • Frequent app crashes and connection errors
  • Privacy concerns regarding data handling
These summaries are automatically generated weekly using AI based on recent user reviews. User reviews may be inaccurate, spammy, or outdated.
See reviews for Onfido on Google Play Store
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User reviews

Recent rating average: 1.10
All time rating average: 3.88
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Rating filters

5 star
19% (4)
4 star
5% (1)
3 star
0%
2 star
5% (1)
1 star
71% (15)
Date Author Rating Comment
2025-01-09
Yasin Khan
wrost app i never recommend
2024-11-20
Bahir Adam
How can ofindo account be created?
2024-06-10
Viorel Rusu
Doesn't work with new Huawei phones, doesn't care about feedback
2023-10-25
Nando
This app sucks. I wish companies would not use this app to verify identity. It doesn't not work at all. I am so frustrated with this app. I can not finish my order because of this mess. This app is wasting my valuable time.
2023-04-21
A-New Hope
This thing is worthless trash . If you think this is good software . Youa re the problem in the world .yeah bud its you. Loser
2023-03-10
Charles CCV
Stupid app, keep pop up connection error and keep ask me check my connection in "myASNB" apps.
2023-01-27
Jasmin Datugan
I've been trying to upload a clear picture for my mobile bank application for days but this app has been giving me a hard time. The photos that I captured are all blurry. Hope you can improve your app.
2022-12-27
Muneer Uddin
Does not take stable images
2022-11-15
neil barton
Completely useless. Claims errors with photos and documents that aren't there
2022-11-05
Ehtisham Ahmad
The developer made something more useless than him so it makes him feel good. You're still a piece of sheet.
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