Burger King Mexico
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Total ratings
4.09
(Rating count:
38,816)Review summary
Pros
Cons
- App frequently crashes or freezes.
- Order processing is slow and often leads to incorrect or delayed orders.
- Limited functionality, primarily just shows nearby locations.
- Language barrier as the app is only in Spanish, with no option for English.
- Poor customer service and difficulties in filing complaints.
Most mentioned
- App crashes or freezes.
- Problems with order processing and incorrect orders.
- Language is only in Spanish.
- Poor customer service.
- Difficulties using coupons or errors when applying them.
These summaries are automatically generated weekly using AI based on recent user reviews. User
reviews may be inaccurate, spammy, or outdated.
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User reviews
Recent rating average:
1.60
All time rating average:
4.09
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-26 |  | | Worst ever, awful app. it doesn't work at all |
| 2024-11-24 |  | | Please add mobile ordering with coupons. Multiple coupons, not just one coupon per order. Thanks. |
| 2023-05-21 |  | | I only downloaded this to file a complaint, and even that was practically impossible. The store itself bites off way more than they can chew, giving their underpaid employees too many orders to be released at an impossible time limit We requested some meals, they delayed for over two hours and even then did not deliver The phone number doesn't connect to anything and the complaint form is just useless, demanding cookies for merely giving an opinion. Pepsi made you, but you'll destroy yourselves |
| 2022-11-23 |  | | It's okay, just that when you pay your order in the app it last too much time for being processed at the restaurant, even if on the app says your order is ready |
| 2022-11-13 |  | | Worst customer service ever and the app spams ads but never gives you your promo codes |
| 2022-09-23 |  | | App is completely is Spanish has no option change language has me a foreign country and doesn't have America in the options for me to pick |
| 2022-09-14 |  | | Truly useless app. It's been over a year since I last used it and it's still throwing errors when adding a coupon. Don't bother. |
| 2022-08-13 |  | | I can't open the app just crashes everytime I try :( |
| 2022-05-17 |  | | They sucede. Wrong orders most of the time and overcharge most of the time. 🤫🤭🤭 |
| 2022-05-15 |  | | The details make this app frustrating. I placed an order, the order id is #SAUNH, in Tijuana Cucapah. The order never came. I wait for an hour, because the app had this message that they will give a notification when the order is ready. Then I try to call but the number in Google maps is broken or something and the contact module in the app has a character limit for the email and I can't put mine. Other detail is that when I wanted to pay, it said that my credit card was invalid. |
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