Reviews of My Benefits Work

List of user reviews and ratings for My Benefits Work

Total ratings

3.87 (Rating count: 343)

Review summary

Pros
  • User-friendly for seniors
  • Good doctor visit experience
Cons
  • Registration process is broken or difficult
  • Poor customer service
  • Many features do not work properly
  • Repeated internal errors
Most mentioned
  • Inability to register or log in
  • Technical issues with the app
  • Customer service problems
These summaries are automatically generated weekly using AI based on recent user reviews. User reviews may be inaccurate, spammy, or outdated.
See reviews for My Benefits Work on Google Play Store
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User reviews

Recent rating average: 1.10
All time rating average: 3.87
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5% (1)
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5% (1)
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10% (2)
1 star
80% (16)
Date Author Rating Comment
2024-05-29
Morgon
So, you're my some sort of magic discount with my insurance program. But whenever I try and register, your system is down... Excuse the f@#k out of my ever loving French, but do I get down time for errors when I'm working? No, I perform and execute. Now I have to take more time out of another day to be on hold and deal with subpar telephone agents not fixing issues
2023-11-20
Word Works - Great Falls MT
What a piece of junk. Can't even get registered. The webpage is no longer available to do so. I had to enter my registration information four times, as it keeps saying the password didn't match. Then it tells me I'm already registered and to use my new username and password. When I do, it tells me that my brand new user name and password are invalid. When I request a password reset, no email is sent to my registered address. I've spent 40 minutes just trying to register and use the app.
2023-07-06
Mark Powell
The app is fine. "find a provider" and a provider doesn't even know if they're a provider or how to provide for me if they are, even though they're listed.
2023-06-10
mplsyrp
Worst scam I have ever come across. They do absolutely nothing but run you in circles and take your money.
2023-02-18
Lex English
The registration process in the app is so broken I've been unable to complete it. Switching apps to copy and paste group number, trying to have it interact with my password manager, or looking at it wrong cause the form to clear. I'll use the website to get registered, but I'm not optimistic about the rest of the app given this experience and the other reviews here.
2023-02-13
Perez Family
Internal service error. Won't let me schedule anything under the teledoc mental health tab
2023-01-24
Tom McBurney
awful app, selecting birth date for dependents forces you to scroll back month by month, ridiculous
2022-04-13
Angel S
Constantly unable to register and I even tried online on my computer.. I've tried each week for months now! This is terrible and needs to be fixed entirely. Fix this issue so people can actually USE this!
2022-04-06
Julie Walker
Unable to even register! I've tried about 5 or 6 times to register and re-download app, etc., to no avail. It says it'll text me confirmation or email, then technical difficulties. Totally useless!
2022-03-08
G Tardis
I agree with previous posts this app is buggie and quite useless.-5*
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