An app made with one thing in mind. You.
Total ratings
3.72
(Rating count:
153)
Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated.
Pros
- Some users found the app easy to use and enjoyable overall.
- Several users expressed satisfaction with customer service when they could reach a representative.
- The app reportedly has a setup that works well for some users.
Cons
- Multiple users encountered issues with identity verification, leading to frustration and inability to use their cards.
- Many reviews highlight the app's failure with the 'Reload Funds' option, which seems to loop back to the homepage.
- Customer service is frequently described as unhelpful or difficult to reach, leading to more frustration during problem resolution.
Most mentioned
- Issues with card activation and the identity verification process is a significant complaint.
- The 'Reload Funds' feature not working properly is mentioned as a critical flaw in the app.
- Customer service struggles, including long wait times and ineffective support, are a recurring theme.
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User reviews
Recent rating average:
2.10
All time rating average:
3.72
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Date | Author | Rating | Comment |
---|---|---|---|
2025-01-19 | Everyday select rewards I like.🙂💯 | ||
2024-11-30 | Wouldn't let me set the card up. Errors at the id verification screen and crashes then wouldn't let me continue to set it up without contacting customer service. | ||
2024-08-09 | Spent $120 on a prepaid card. After a week of sending them every piece of identifying info I get told they can't verify my identity. They then say that I have many cards on record with them, all of which they had verified me on. So I ask for a refund since I can't spend MY money. They charge me to refund me the money they won't let me spend. After verifying my identity while refusing to let my use the card due to not being able to identify me. I will NEVER use this company again. | ||
2024-05-25 | Monthly fees. Horrible customer service. They want you to bend over backwards just make and finalize the account. I could go on. Use chime. PayPal or cashapp | ||
2024-05-19 | Customer service took way too long when having trouble. Also, costs too much per expenditure. I changed to the Walmart "one" debit card. Which is crazy, because I don't like Walmart, but at the moment it's free for each of expenditures, free to top up if I do at store, and opening acct charge was free if opened when cashing a check at service desk. | ||
2023-07-29 | The "Reload Funds" option on the Select mobile app will not work at all reloading a check! It just loops back to the homepage every time. The rest of the app seems to work, okay, just not the most important function, IMO. It's very frustrating!!!! PLEASE HANDLE THIS ISSUE! Singed, Searching for better options soon. | ||
2023-03-04 | Pretty well setup. Still just getting into it really tho so will update soon once I dive deeper into the app but until then.. Well Done Developers! 👏🏻 💯🙂🙃🙂 ★4️⃣★ | ||
2022-07-25 | This is frustrating. I have been using this mobile app for a couple yrs now. Ive mention on here it isnt working. Ive emailed you guys about it and it worked..for 3 days or so. Then it stopped again. I know its you guys who needs to fix the glitch. It isnt my phone. I now know it works with my info i have saved for it since it worked for those few days. Please fix you guys. | ||
2021-11-20 | It works well but yeah like the others have said there is an issue with loading checks. It just loops and asks for my card info over and over again. Fix that please! Don't just say you have the load check online feature just to get more customers. A lot of people get the card to begin with thinking that they can just load a check on this card and you can't. It's obviously not an option in this app it's busted. | ||
2021-09-26 | Does not work. - mobile check loads are completely impossible. The app acts as if it is purposefully stopping me from activating a check, by skipping a step and just sending to the home page after I accept the disclaimer. App does not work properly. |
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