List of user reviews and ratings for neon – your account app
Total ratings
4.13
(Rating count:
9,572)
Review summary
Pros
- Intuitive and user-friendly design
- Quick and reactive app performance
- No transaction fees while travelling
- Integrated features like scheduled payments and spending analysis
- Fast and helpful customer support
Cons
- Frequent login issues and app crashes
- Delayed or failed payments
- Lack of push notifications for transactions
- Poor integration with payment systems like Twint
- Limited features for managing spending categories
Most mentioned
- Issues with app stability and performance
- Requests for push notifications for transactions
- Incompatibility with Twint and other payment platforms
- Slow login and processing times
- Need for better customer support for technical issues
These summaries are automatically generated weekly using AI based on recent user reviews. User
reviews may be inaccurate, spammy, or outdated.
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User reviews
Recent rating average:
3.60
All time rating average:
4.13
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Date | Author | Rating | Comment |
---|---|---|---|
2025-01-29 | Quick, reactive, intuitive and just all round a good experience. | ||
2025-01-17 | Intuitive, transparent, fast. Killer joint account feature to operate with a partner. | ||
2024-12-28 | Neon makes banking simple and efficient. Scheduled payments help you stay on top of bills, while Spaces let you organize your finances easily. Their integrated investments are a great way to grow your money, and the official bank guarantee ensures your money is safe. A great choice for modern banking! | ||
2024-12-27 | Neon Bank is the perfect choice for modern banking in Switzerland. The app is intuitive, fee-free, and packed with smart features like spending analysis and instant card blocking. It’s ideal for travelers with low foreign transaction fees and a transparent approach. Fast customer support and sustainable options make it both innovative and reliable. Neon combines convenience, simplicity, and modern values—highly recommended! | ||
2024-12-20 | The app is very nice and the statistics are very helpful. The only thing I'm missing is a way to use the app to pay with NFC as paying with Twint can be cumbersome. I also can't use Apple or Google Pay so an alternative would be really appreciated. | ||
2024-11-27 | App has poor quality. It's second time now that I make a transfer, app shows processing payment for some time, then it shows payment successful... And no transfer! Twice this week. Either show error or success if it is really recorded, but not success but actually ignore the payment and screw the customer. | ||
2024-11-26 | Very good banking experience, constantly updated. It's my only bank for payments, takes care of all I need. Still needs push notifications for transactions, but I'm sure it'll get there soon. Edit: it's been 4 years and still no push notifications. This is honestly a bit embarrassing. | ||
2024-11-23 | 1. No possibility to disable contactless payment 2. Log-in takes far too long, and often requires Biometric twice 3. Online payments often lack 2-factor authentification. I have experienced dodgy Online travel agencies and airlines ticketing companies can randomly deduct money (I had hellish experience with Opodo automatically deducting money) 4. No personal on weekends. That is on Monday the settlement happens automatically without any opportunity for clients to contact the Bank. | ||
2024-11-07 | Generally good user experience, some downtimes because of the integration with the partner bank, but all in all manageable. I just wish there would also be a way to access Neon via web browser. | ||
2024-11-01 | The app is very intuitive and it is very easy to create an account. It's also great that you don't have to pay transaction fees while travelling. One thing I would change is how the way you change the category of a spending in the statistics. It took me solid 5 minutes to figure out that I had to click on the icon on the top banner since I haven't done it before and if there was a tutorial I forgot (which is my fault obv). I think it would be better if it works the same way like the tags. |
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