NBS Benefits Mobile

Name: NBS Benefits Mobile
Rating: 3.43 (239 reviews)
Author: National Benefit Services, LLC

National Benefit Services, LLC

NBS Benefits Mobile - Access Your Benefits Easily

"NBS Benefits Mobile" is a comprehensive app allowing users to view account balances, recent transactions, and demographic details. It enables secure claim documentation uploads, provides strong authentication, and facilitates direct communication with administrators. Users can fund HSA accounts, edit billing addresses, report lost cards, and pay providers directly—all from their mobile devices. The app offers convenient access using your existing WealthCare Portal credentials, enhancing the overall management of your benefits.

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App stats

By: National Benefit Services, LLC

Downloads: 25,603

Rating: 3.43

(239)

1 new ratings

Version: 25.02.01 (Last updated: 2025-02-21)

Version code: 25021

Creation date: 2014-08-14

Permissions:

android.permission.ACCESS_COARSE_LOCATION
android.permission.ACCESS_FINE_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.ACCESS_WIFI_STATE
android.permission.CAMERA
android.permission.CHANGE_WIFI_STATE
android.permission.INTERNET
android.permission.POST_NOTIFICATIONS
android.permission.REORDER_TASKS
android.permission.USE_BIOMETRIC

Size: 51.37M

Email: se*****@nbsbenefits.com

URLs: Website ,Privacy policy

Full description: See detailed description

Source: Google Play Store

Ranking

# 342,464 ▼ 107

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Easy to use and convenient
Good for accessing flex spending information and doing quick claims
Email and text updates are helpful
Fast turnaround on uploads and reimbursements
Recent updates improved usability and navigation

Cons

App crashes frequently and is unreliable
Difficulties with logging in, especially after password resets
Lack of critical screens and instructions for users
Inconsistent user experience between app and web version
Issues with claim submissions and documentation uploads

Most mentioned

App crashes often preventing use
Problems with logging in and server errors
Lost functionality in claim submissions after updates
Poor customer service and support experience
Inconsistent experience between app and web interface

User reviews

Could not change method of reimbursement. When I select the activity button the app crashed

Anthony Rands, 2025-01-18

The app is missing critical screens to inform you why you are unable to proceed, ended up having to use the web/desktop version since it was stuck with no instructions on how to proceed. EX: Direct deposit taking 1-2 days was not a screen in app and is on the web, was unable to proceed with claim in app with no idea why