MySafeway
Safeway Insurance customers can view their policy details and I.D. cards.
Total ratings
4.23
(Rating count:
133)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated.
Pros
- Easy to use to pay bills and make claims
- User-friendly and intuitive UI
- Better price than other agencies
- Helpful and informative
Cons
- Issues with login and password reset
- Unreliable functionality for payment and contact sections
- Poor date of birth entry system
- App lacks advanced features and professionalism
Most mentioned
- App is often described as useless or frustrating
- Problems with signing in and accessing features
- Overall dissatisfaction with the app's performance
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User reviews
Recent rating average:
2.90
All time rating average:
4.23
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-06-16 |  | | This app is absolute total TRASH! I have had this app for years and the one time I need to use it , it's useless!!! Please don't use this app or it's properties. GO ELSEWHERE |
| 2024-01-24 |  | | Been with them 4years and have never had an issue. Very easy to work with and always been very pleased with Safeway! The app sucks! I have to log in then it tells me it doesn't match. Try and reset password and never get the reset email. Hate this app |
| 2023-11-24 |  | | Best low insurance rates I have found! |
| 2023-08-03 |  | | This app is no good never can get signed in |
| 2023-06-15 |  | | The app was working good but now the pay here, and contact us, on the app does not work. When you click it , it says page not available. Can you please fix this so I can pay my bill from the app, and fix the contact us section of the app in case I have get in touch with my insurance agent please? |
| 2022-12-31 |  | | I am 61 years old , I will not go through every month with your calendar just to make a payment. It's really a waste of time |
| 2022-12-14 |  | | Based on my experience with this insurance company.. I wouldn't recommend them because of their fine print and how they deal with their customers on the daily. The customer service line is RUDE and they're lacking one key effort. BIG word being (professionalism). Looking for okay or good insurance? This is the way to go! Great premiums! The app is very user friendly and easy to coordinate. If you need something quick and convenient.. try MySafeway.. The app is extremely helpful though. W2G! 💯💰 |
| 2022-12-05 |  | | Awesome people work here... |
| 2022-09-17 |  | | Made a payment and I'm still waiting on my ID card. |
| 2022-07-11 |  | | Haven't used long but better price then other agencies |
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