Reviews of Midwest Bank
List of user reviews and ratings for Midwest Bank
Total ratings
4.56
(Rating count:
255)Review summary
Pros
- Easy to use and hassle-free experience
- Mobile deposit works fine overall
- Convenient for banking on the go
- Friendly and understanding customer service
Cons
- App crashes or becomes unresponsive after updates
- Login issues with incorrect prompts for user ID
- Incompatibility with newer devices, especially Samsung models
- Frequent need to uninstall and reinstall the app to resolve issues
Most mentioned
- Problems after recent updates
- Crashes and login failures
- Need for better compatibility with devices
- Accessing support is frustrating
These summaries are automatically generated weekly using AI based on recent user reviews. User
reviews may be inaccurate, spammy, or outdated.
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User reviews
Recent rating average:
3.20
All time rating average:
4.56
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-11-21 |  | | Excellent very happy with the app and the service |
| 2022-11-29 |  | | No issues as of late. Works great and easy to use. |
| 2022-08-15 |  | | Got a new phone and the app won't work, keeps saying the app has quit working. |
| 2022-05-29 |  | | This app sucks it never remember none of my info and now am having problems with the automatic payments am over here thinking the automatic payments are going threw just to find out it's not working and all my bills fall behind due to the app error like why have the app if it doesn't even let you log in . |
| 2022-04-06 |  | | This app suddenly stopped working, for me, after the most recent update. Uninstalling and reinstalling didn't fix the issue. I love this bank but not having a work app is going to force me to bank elsewhere as the closest location is half an hour from me. |
| 2022-03-21 |  | | Have used for years but now it Does not work with the new Samsung 22 plus or ultra. |
| 2022-03-08 |  | | This app is not compatible with my Samsung Galaxy AO2S and it needs to be fixed tired of not being able to use my app when I need too |
| 2022-02-04 |  | | Update now not working. Have unstilled and reinstalled several times now. Nothing |
| 2022-01-07 |  | | Absolutely love the hassel free experience I can have using the app. Seems to have trouble sometimes wanting to work. Other than that I love it! |
| 2021-11-04 |  | | Mobile deposit works fine overall, except the instructions for endorsement including "For Mobile Deposit Only" would be better if seen before taking photos of the check. If I don't follow instructions, I'd have to delete photos and start over. An earlier version showed instructions before photos. Also there's a misspelled word "trasfer" in a box about using the app to transfer money internationally. |
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