Reviews of PrimeMobi
List of user reviews and ratings for PrimeMobi
Total ratings
5.00
(Rating count:
525)Review summary
Pros
- Easy to access and transact when working properly
- Useful for emergencies
- Allows for saving utility account numbers in beneficiary section
- New look with nice features
- Fast and secure when functioning normally
Cons
- Frequent app errors and instability
- Outdated user interface and lacking fingerprint authentication
- Security issues with session management
- Inability to transact foreign currency balances
- Poor customer service response to reported issues
Most mentioned
- App instability and errors
- Outdated user interface
- Lack of important features like TILL and PAYBILL options
- Security concerns
- Problems with accessing the app after updates or device changes
These summaries are automatically generated weekly using AI based on recent user reviews. User
reviews may be inaccurate, spammy, or outdated.
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User reviews
Recent rating average:
2.30
All time rating average:
5.00
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-11-10 |  | | Prime kopa should have a limit if age is a concern to prime bank. Prime kopa is a very useful when comes to immergencies. Now cause age limit has been put in the app has no use. Honestly a limit should be put in place due to emergencies Hatim Hussein |
| 2024-06-06 |  | | Not the most intuitive user interface. Seems quite outdated for the present time and certainly needs an overhaul. Fingerprint authentication lacking for transactions which would be a more secure and reliable way to transact and log in. It does however work and function adequately based on my limited use. |
| 2024-01-21 |  | | Just to be upto date with kenyan market trend please just provide TILL and PAYBILL OPTIONS TO ENABLE CLIENTS PAY. NO NEED TO HAVE THIS APP IN KENYA WITHOUT THIS TWO OPTIONS currently after updates 2024 january the mpesa to bank doesnt update mediately just wondering what happened 2 days since yesterday . |
| 2023-12-22 |  | | Unreliable app. Always we are unable to serve your request. This app gave me the most embarrassing experience at the shopping centre |
| 2023-11-18 |  | | The system is hectic please it's always we are unable to to process your request,,, I can't send money through mobile app why all this. Like a month now please upgrade |
| 2023-07-14 |  | | Easy access and transaction. I am saddened with the app again refusing access at a time when you desperately need cash. Embarassing I swear!! |
| 2023-06-08 |  | | Previously worked well. For the last two months, similar to other reviews, unable to open the app, with the status saying "App Error" before the app shuts down. Despite deleting and redownloading there has been no change. This needs to be amended ASAP as there is limited opportunity to check bank balances and transfer otherwise. |
| 2023-03-23 |  | | Application has issue since it has been updated. Emailed to developer but they are not bother to resolve. |
| 2023-03-14 |  | | Simple and easy to use when it is working normally, BUT extremely difficult and confusing when it updates itself. |
| 2022-04-21 |  | | The prime mobile is fine fir Kenya Shillings but does not show foreign currency eg GBP , USD , EUR. It means you need to call or get a statement every time you want foreign currency balances. |
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