Espresso House

Welcome to Fika Club!

Espresso House - Join the Fika Club Today!

"Espresso House" is a mobile app that lets users immerse themselves in the Swedish tradition of Fika. By joining the Fika Club, members can enjoy their first Fika for free, receive personalized offers, earn Fika Points through purchases and challenges, redeem rewards, and conveniently preorder drinks to enhance their Fika moments.

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App stats

By: Espresso House

Downloads: 1,256,946

2.15K

Rating: 2.71

(4,945)

Version: 3.9.93 (Last updated: 2024-06-29)

Version code: 17995

Creation date: 2023-01-10

Permissions:

android.permission.ACCESS_ADSERVICES_AD_ID
android.permission.ACCESS_ADSERVICES_ATTRIBUTION
android.permission.ACCESS_COARSE_LOCATION
android.permission.ACCESS_FINE_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.CAMERA
android.permission.INTERNET
android.permission.POST_NOTIFICATIONS
android.permission.READ_CONTACTS
android.permission.USE_BIOMETRIC

Size: 58.67M

Email: co*****@espressohouse.se

URLs: Website ,Privacy policy

Full description: See detailed description

Ranking

# 52,888 ▼ 53

Other platforms

Not available on Chrome

Not available on Firefox

Not available on Edge

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Good functionality when it works properly.
Offers a pre-order option for faster service.
Bonus system can be considered fair by some users.
The coffee card function allows for collecting stamps easily, offering a free coffee after 10 purchases.

Cons

App often fails to load or crashes frequently, especially during busy periods at cafes.
Confusing and non-user-friendly interface after the latest update.
Misleading coupon information leading to unexpected charges.
Difficulties in adding payment methods, with many users reporting failures or complications.
High minimum refill amount of 300 SEK is frustrating for users.

Most mentioned

App frequently crashes or fails to load, especially during critical times (like at checkout).
Confusing updates and interface changes that make the app harder to navigate.
Issues with adding credit cards and payment methods, causing potential loss of discounts.
Misleading promotional information leading to dissatisfaction and frustration.
Excessively high minimum refill amounts on coffee cards, discouraging regular use.

User reviews

Doesn't work at times, very slow if it does. If I make an order, I have to change my payment method every. single. time. Also the information it holds is not reliable. According to the app, one espresso house ran out of espresso (!), so preorder was not possible. I guess logistics is just fine, customer facing IT not so much.

Jann Pfeifer, 2024-12-04

Misleading information is displayed on the coupons. They put titles like "Buy 2 food items, get 20% off" with a picture of a focaccia or a sandwich, but the coupon is only valid for salads and bagels. So I paid the full price of my two focaccias because of the misleading title and picture on their coupon.