Reviews of MidCountry Bank
List of user reviews and ratings for MidCountry Bank
Total ratings
4.01
(Rating count:
324)Review summary
Pros
- Convenient for online deposits and transfers
- User-friendly interface that is not cluttered
- App has worked well for years before recent issues
- Good customer service and quick issue resolution
Cons
- Frequent outages and crashes
- App fails to open after updates
- Limited functionality (no Bill Pay or Zelle)
- Poor performance on certain devices
- Lack of technical support
Most mentioned
- App frequently crashes or is unavailable
- Recent updates have led to issues accessing the app
- Convenience of online banking features when it works
- App has been reliable in the past but now has many issues
These summaries are automatically generated weekly using AI based on recent user reviews. User
reviews may be inaccurate, spammy, or outdated.
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User reviews
Recent rating average:
2.70
All time rating average:
4.01
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-01 |  | | I've been with mid country bank for many years. Don't mind it they don't have many banks around where I live, One problem I don't like is they don't have Bill pay or Zell. |
| 2024-09-27 |  | | App works great most of the time, but semi-frequent outages keep this from 5 stars. |
| 2024-07-13 |  | | Keep getting messages saying the app is in service. I have to manually shut it down. Happened twice when I was not using the app. |
| 2024-02-20 |  | | I appreciate doing the banking deposits and transfers, online. For me, it's very convenient and timely. I've been using the online deposit system since about 2016. I'm happy with it. |
| 2023-06-10 |  | | It's easy to use all the features. It isn't too cluttered, which is nice. I especially appreciate how simple it is to transfer across accounts. |
| 2023-05-12 |  | | This app worked on my Samsung tablet one day, then suddenly it doesn't work!! Your app is terrible! I tried to reload the app and it says that my tablet isn't up to date Why did it work one day then stop working????? |
| 2022-08-05 |  | | Won't open past logo. Delayed error message tells you to check for updates, even though no updates are available/needed. |
| 2022-04-05 |  | | Worked great till it updated. Now it wont even open. No help from the bank because they 'don't deal with the app'. If it worked it would get 5 stars because it's so easy to use. As it is, the lowest I can give is 1 star. It doesn't even deserve that. |
| 2022-03-21 |  | | Worked great until last update. Now I can not access it anymore. Tried reinstalling and updates on phone are up to date. Frustrating! |
| 2022-02-28 |  | | Worked without any issues for many years. We switched carriers and now it isn't working AT ALL.. Uninstalled/reinstalled many times. Just sits with logo and white screen and crashes. Local bank wasn't aware until I called to see what's going on. Come to find out the lady I spoke with, her app wasn't working either. |
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