Reviews of El Dorado Savings Bank Mobile

List of user reviews and ratings for El Dorado Savings Bank Mobile

Total ratings

3.95 (Rating count: 537)

Review summary

Pros
  • Easy to navigate and use
  • Instant transfers when they work
  • Fingerprint login works well on some occasions
  • Good functionality when the app works as intended
  • Mobile check deposit feature is appreciated
Cons
  • Frequent need to reinstall the app due to login issues
  • Inconsistent fingerprint authentication and frequent re-authentication required
  • Limited functionality compared to full online access
  • Poor camera functionality for check deposits
  • Issues with app stability and reliability
Most mentioned
  • Frequent need to reinstall the app
  • Problems with fingerprint login and re-authentication
  • Limited functionalities compared to web banking
  • Inconsistent performance when depositing checks
  • User frustration with login procedures
These summaries are automatically generated weekly using AI based on recent user reviews. User reviews may be inaccurate, spammy, or outdated.
See reviews for El Dorado Savings Bank Mobile on Google Play Store
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User reviews

Recent rating average: 2.20
All time rating average: 3.95
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Rating filters

5 star
9% (2)
4 star
13% (3)
3 star
22% (5)
2 star
9% (2)
1 star
48% (11)
Date Author Rating Comment
2025-02-04
Shannon Harrison
Unable to do anything but view accounts and internal transfers
2025-02-03
April H
I've been using the EDS App for years and find it easy and very compatible with even my newest Android phones. Fingerprint reader is flawless, money moves are instant, and the app has good functionality compared to full-spectrum online access in my browser. Great app - best out there! Thanks ElDorado Savings!
2025-02-01
Bossalina Hustle
Easy to navigate and I like it. Nothing negative to say about app
2024-06-23
Tonya M Davis
After this latest update, I can't get into my account on the mobile app. I can log in from my laptop just fine. I've tried uninstalling and reinstalling.....but I can't get it to work....so for this reason alone I dropped the rating. Been using the app for years with my phone and never had a problem until now.
2023-10-31
Nick Cowger
Used to work wonderfully, now I need to "re-authenticate" each time I open the app. No fingerprint compatibility anymore, and intermittently requires I have a code sent to my phone to login. Transfers do go through immediately, though.
2023-10-02
Melanie Edman-Osmer
I have so much trouble with this app over the past few months!!! It will not allow fingerprint login. And it refuses to continue after entering password. The only way to (sometimes) get it to work is to uninstall and reinstall. Getting old.
2023-09-05
Barry Finegan
TRASH APP, frequently needs to be re-installed and can't recognize the cell number of the phone being used?! Frustrating. And judging by past reviews, this isn't a new issue, nor do the devs seem to care, or they're just incompetent. Please, El Dorado Savings, dump this developer and get a new app. I just "enrolled" for about the 10th time and set up fingerprint access. The next time I logged in...."need authentication". Faster to use online banking through web browser. Pass this up
2023-06-29
Chris Bey
Getting better recognizing finger prints. We still need to be able to look at details of bill pay, income, checks. Thanks for getting better. The con on this app is regularly i need to update but the only way I can update is.by Uninstaller and reinstalling kinda a bummer. Also my finger recognition is constantly going away and I can only authenticate with my password. Again it would.be helpful to jave it work all the time
2023-06-15
Bryn Ungeheuer
Update: literally the app sucks. I can't even log in with my password without the app deciding I've never logged in before. Worst bank app Stupid app resets itself all the time and half of the time I have to Uninstall and reinstall it just to access my accounts. Super inconvenient if you have a galaxy.
2023-05-08
will stahr
Overall the app is just ok, which I can live with. What I can't live with is constantly having to reinstall the app because it eventually just doesn't work right. Consistantly within a month of installing the app and using it almost daily it will decide I need to verify myself again with a text message and completely stop me from using my finger print even if I try to set it back up. Then after a week or so it will start consecutively forcing me to verify every time I try to log on.
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