Southern Bank Personal

Name: Southern Bank Personal
Rating: 4.54 (465 reviews)
Author: Southern Bank and Trust

Southern Bank and Trust's mobile banking app gives you access to your account.

Southern Bank Personal - Mobile Banking App

"Southern Bank Personal" is the official mobile banking app for Southern Bank and Trust, enabling users to manage their accounts, transfer money, and access valuable financial tools conveniently from their Android devices. Sync your online banking profile for real-time updates, control your debit card, deposit checks, pay bills, and utilize personal finance tools like Budget Bubbles. Stay connected with branch and ATM locators, customer support, and Zelle® integration for instant money transfers. Enjoy secure banking at your fingertips.

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App stats

By: Southern Bank and Trust

Downloads: 18,589

Rating: 4.54

(465)

0.06

Version: 5.0.31 (Last updated: 2024-01-19)

Version code: 1703018812

Creation date: 2020-07-15

Permissions:

android.permission.ACCESS_COARSE_LOCATION
android.permission.ACCESS_FINE_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.ACCESS_WIFI_STATE
android.permission.BLUETOOTH
android.permission.BLUETOOTH_CONNECT
android.permission.CALL_PHONE
android.permission.CAMERA
android.permission.CHANGE_NETWORK_STATE
android.permission.CHANGE_WIFI_STATE

Size: 101.24M

Email: cu*****@southernbank.com

URLs: Website ,Privacy policy

Full description: See detailed description

Source: Google Play Store

Ranking

# 385,923 ▼ 933

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

User-friendly and easy to use when it works
Fingerprint logon feature (when it functions correctly)

Cons

Frequent login issues, requiring uninstall/reinstall
App crashes regularly
Unresponsive customer service
Inconsistent access to account information
Inadequate instructions within the app

Most mentioned

App often displays a 'network is busy' message
Users have to re-register fingerprint login frequently
The app crashes and requires reinstallation to function
Users experience delays in accessing account information and making payments

User reviews

Trying to make a deposit. Instructions in the app say go to the task menu and select deposit, does not say where task menu is. I had to go online through my computer to figure out that the big green '+' sign at the bottom is what I need to push to make a deposit. Nowhere on the app did I see a 'task menu' or any description of where it would be located. Just make it simple say "big green plus sign".

Rusty Walden, 2024-03-31

It now won't let me sign in with my fingerprint. It frequently says I need to try again later to sign in. I thought the app was for 24 hr. access to my account, if I have to wait for banking hours, what's the point of the app? Update 1/4/24- this continues to be a user unfriendly app. Update 3/5/24 remains a disappointing app. I can't use fingerprint sign in on my android tablet, a device I use due to vision issues. First Bank, a small bank compared to Southern Bank, works on all my devices!