Enjoy easy 24/7 access to your health insurance policy, claims & health services
"Niva Bupa Health" is a comprehensive mobile app that allows users to manage their health insurance policies, submit claims, book medical appointments, and access health insights anytime, anywhere.
Downloads: 10,338,816
285.05K Rating: 3.95
760 new ratings
(63,767)
Permissions:
- android.permission.ACCESS_ADSERVICES_AD_ID
- android.permission.ACCESS_ADSERVICES_ATTRIBUTION
- android.permission.ACCESS_COARSE_LOCATION
- android.permission.ACCESS_FINE_LOCATION
- android.permission.ACCESS_MEDIA_LOCATION
- android.permission.ACCESS_NETWORK_STATE
- android.permission.ACCESS_WIFI_STATE
- android.permission.ACTIVITY_RECOGNITION
- android.permission.CAMERA
- android.permission.FOREGROUND_SERVICE See more
Size: 31.58M
Email: te*****@nivabupa.com
URLs: Website ,Privacy policy
Full description: See detailed description
Source: Google Play Store
Updated: a day ago
Ranking
User reviews
Pros
- Offers annual health check-ups
- Customer support was responsive to some issues regarding app functionality
- User-friendly interface for most functions prior to updates
Cons
- Frequent login issues due to OTP problems
- Poor customer service and support responses
- Technical glitches after updates leading to app accessibility issues
- Inconsistent tracking of health metrics like steps
- Difficulties accessing features outside of India
Most mentioned
- Technical issues with app after updates
- Poor customer service experience
- Inability to access health records and make claims
- Frequent requests for documents during claims process
- Login issues related to OTP verification
These summaries are automatically generated weekly using AI based on recent user reviews. User
reviews may be inaccurate, spammy, or outdated.
User reviews
Excellent provision for annual health check-ups. However, there are shortcomings. I booked for check-ups, which requires visiting the lab. But after a few hours, my booking was canceled, citing the unavailability of doctors. Nobody had contacted me to reschedule the lab visit. From tomorrow, I will be out of station, and therefore, I stand to lose my chance for annual health check-ups. The slot booking process needs to be improved.
by
Mihir Kumar Sahoo, 2025-01-27
Worst experience, while trying to login, OTP is asking and too many OTPs are coming in a seconds time, no one is taking as correct OTP and unable to login, even I have checked for update also, no update pending..... After 24 Hours also, no one is interested to support, now I am thinking that I haven't choose the right insurance, it is better to port to other insurance..
by
Bhaskar K, 2025-01-26
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