Reviews of Ecitizen services :mobile app
List of user reviews and ratings for Ecitizen services :mobile app
Total ratings
4.56
(Rating count:
543)Review summary
Pros
- Easy to use and access Kenyan government services.
- Efficient and fast service delivery.
- Convenient access to all government services in one app.
Cons
- Frequent login issues and inability to validate information.
- App is filled with advertisements, disrupting user experience.
- Countless reports of technical bugs preventing downloads and functionality.
Most mentioned
- The app is difficult to log in to due to various technical issues.
- The presence of excessive advertisements detracts from its usability.
- Users report issues with validating their information, leading to frustration.
These summaries are automatically generated weekly using AI based on recent user reviews. User
reviews may be inaccurate, spammy, or outdated.
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User reviews
Recent rating average:
3.30
All time rating average:
4.56
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2025-01-04 |  | | The app is not allowing any downloads it says the app has a bug and the developer should fix it when will that be because I have documents that need urgent attention please fix the problem ASAP thank you. |
| 2024-12-29 |  | | Very hard to set a new password after forgetting the first password 😔 |
| 2024-12-27 |  | | Great app. Easy to use & access kenya government services .. |
| 2024-12-13 |  | | The whole Government services at hand. Work made easier. |
| 2024-12-04 |  | | exceptionally good and handy app for accessing all government services. |
| 2024-12-04 |  | | Efficient and fast |
| 2024-12-01 |  | | Yes good idea for me |
| 2024-11-28 |  | | I have no proof that it is a genuine app please. |
| 2024-11-19 |  | | Too much disturbing |
| 2024-10-15 |  | | Good on updates |
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