LightInTheBox Online Shopping
The LightInTheBox App can easily take you through a fantastic shopping journey.
Total ratings
4.50
(Rating count:
291,135)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Wide selection of items
- Competitive prices and good discounts
- User-friendly interface and navigation
- Good customer support in some cases
- Daily flash sales and new arrivals
Cons
- Long shipping times
- Inconsistent sizing and quality
- Difficulties in the return process and high return shipping costs
- Frequent notifications without an option to turn them off
- App glitches and poor user experience
Most mentioned
- Quality of products is often disappointing
- Shipping costs are high compared to product prices
- Sizing issues, with many items running small or inconsistent
- Difficulties encountered while trying to return items
- Customer service responsiveness varies, with some reporting excellent support and others poor experiences
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User reviews
Recent rating average:
3.40
All time rating average:
4.50
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2025-01-26 |  | | I had a great experience shopping with LightInTheBox! I ordered a stylish leather jacket, and I couldn’t be happier with it. The quality is amazing – soft, durable leather with perfect stitching. The design is exactly as shown in the pictures, and it fits me just right. The prices are super competitive too, offering great value for the product. Overall, I’m very satisfied with my purchase and will purchase more soon! |
| 2025-01-20 |  | | It was so easy to place this order. Just a minute or so and it was all done. The choice selection is wide-ranging but the focus on particular patterns makes it simple to pin-point the desired item quickly. Now I just have to wait and hope that the item, when received, is as good as it looked in the photo. So far, I have not been disappointed with other items ordered. Thank you. |
| 2025-01-20 |  | | This app is a game-changer for online shopping! It offers an incredibly smooth and user-friendly experience, making it a breeze to find exactly what you need. The unbeatable deals, with discounts up to 90%, are simply irresistible. Daily flash sales and new arrivals keep the shopping experience fresh and exciting, ensuring you're always ahead of the latest trends. The sleek design and intuitive navigation make browsing a pleasure. |
| 2024-12-26 |  | | First time ordering from them and the app updated my address incorrectly. And I never received the products. I never received any notification that the items had been returned to warehouse so their lack of communication has resulted in items never being delivered and I didn't even know what was going on because every time I tried to track the order on their app, the screen never showed anything because they have the screen sizing set up wrong through the app. |
| 2024-12-16 |  | | The app is a good choice for those looking for inexpensive and unique items, but you should be cautious about sizing and quality. It’s best suited for buyers who don’t mind occasional issues with returns or delivery. For significant purchases, researching alternatives might be worthwhile. |
| 2024-11-25 |  | | Wow..Amazing App Yes..Good Price All the time..I Can't imagine Awesome !!!! Awesome... It's an amazing application..Wow, 100% genuine and reliable, good user interface, smooth running and excellent customer support, it's never too late to deliver anywhere in the world. There are many products with very good discounts and I would like to mention that the 1st order I made was a good quality reservation. I highly recommend it to everyone without much fear as it is a very good app overall |
| 2024-10-16 |  | | Your mileage will vary. The storefront ranges from ai generated to pictures lifted from other stores. Pics are likely given to factories abroad who are told to make it work. For simple things like dresses or shirts its fine, but footwear and complex items will be "close but not quite", and materials will almost certainly differ. Expect shipping times of two weeks or more. The app itself is decently put together, but notifications are constant and cant be turned off. |
| 2024-09-17 |  | | I'm only reviewing the process, because I just made order and haven't received clothes yet. maybe I'll do a live review on the actual clothing when received. The site seems to be legit choosing what you looking for can be narrowed down pretty easily. The site also encouraged you to download the app to get huge savings, which I did that and saw the saving vs online but once all the fees and shipping is calculated there's no real savings. In my case it went back to original purchase price. 3 ⭐'s |
| 2024-06-21 |  | | Never had a problem until after this last update. What is going on that when I tap on an item I am interested in from the advertisement does it take me to the app page and gives me the option to install the app when I already have the app? Then when it does go to the site, it is not showing the item you tapped on to begin with. Much more trouble like this and I won't go through the hassle to shop this site. Sorry. |
| 2024-03-14 |  | | Good luck trying to figure out how to get rid of annoying notifications. Nothing listed in settings or account. And when I found notifications, it just showed me a bunch of product, nothing to turn it off. Update response to developers... I don't have the stupid app on my phone anymore and I still get push notifications. Mouthing on settings so it's not easy like you said in your response. It's worse than a tick. I hate it. Don't want it, have restarted my phone and looked into the root setting |
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