LIFE Pharmacy
Official LIFE Pharmacy app for online shopping, prescriptions, vouchers & more!
Total ratings
3.73
(Rating count:
15,102)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated.
Pros
- Amazing customer service reported by some users.
- Great offers and promotions when they are valid.
- Good selection of products available at the pharmacy.
Cons
- Slow app performance and frequent lagging issues.
- Unreliable delivery times, with significant delays reported.
- Payment issues, including problems with processing orders and managing payment methods.
Most mentioned
- Delayed orders and deliveries.
- Poor app functionality, including crashing and lagging.
- Issues with payment processing and card validation.
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User reviews
Recent rating average:
1.60
All time rating average:
3.73
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2025-01-26 |  | | After doing the payment we don't see the acknowledgement screen. It just blank, I had the same issue with the website also. This was reported before but no response from the team. |
| 2025-01-24 |  | | This is by far the worst I have faced every time I order, it never reaches me on time payment will be debited and the item will be delivered after 10hrs or. I ordered medication from 11 am to 4 pm I still haven't received it. The excuse was it wasn't available |
| 2025-01-18 |  | | They accepted my online order and I fully paid, after 5 hours they cancelled it and refund will be after 2-7 packing days, according to the messages. Very bad service, no customer satisfaction is present. |
| 2025-01-07 |  | | Amazing custom service. Great offers. Speedy delivery. If item is not available, team goes above and beyond to ensure they get them as soon as possible. Very happy with their branch at Dubai Sustainable City. |
| 2025-01-01 |  | | So slow application. everything working too slow and nothing with good offer. Very expensive items. |
| 2024-12-30 |  | | Garbage app development, freezing, items not updated, and online payment doesn't work. |
| 2024-12-23 |  | | Never deliver on time. And if you contact the store they will say we can't do anything it's an online order you have to do through application. If you contact the helpline number they will say just wait sir we are working on it. Even baby products getting delays of 6-7 hours. If it's get delays no one will update us unless we have to contact the store or helpline number. Very poor service |
| 2024-12-16 |  | | The coupons provided are quite disappointing. They can’t be used for everything, which makes them less valuable and convenient. I hope future promotions offer more flexibility. |
| 2024-12-06 |  | | I bought an expired product and they refused to return it, because i have noticed later a month later. |
| 2024-12-04 |  | | Unwanted notifications I need to stop the notification. Otherwise, I will uninstall the app. |
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