Launch Credit Union
The Launch CU mobile app allows you to bank when it is convenient for you, 24/7.
Total ratings
4.88
(Rating count:
4,613)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Great customer service
- Convenient and user-friendly app interface
- Helpful staff at physical branches
- Good rates for loans and savings
- Helpful for improving credit score
Cons
- Frequent app crashes and login issues
- Problems with mobile deposits and Zelle feature
- Inability to manually categorize transactions
- Inconsistent notifications and alerts
- Difficulties with bill pay feature
Most mentioned
- App crashes during mobile deposits
- Zelle feature often doesn't work
- Frequent login issues and being logged out
- Inconsistent categorization of transactions
- Poor user experience with bill pay feature
Upgrade to see all 29 reviews
User reviews
Recent rating average:
4.80
All time rating average:
4.88
Upgrade to see all 29 reviews
Rating filters
5 star 4 star
3 star
2 star
1 star
| Date | Author | Rating | Comment |
|---|---|---|---|
| 2025-02-04 |  | | Typically I love this app. But right now it won't let me finish depositing a check mobily. I take the picture and it sends me back to the login screen everytime. Please help |
| 2025-01-27 |  | | credit union is the only way to do it this place is great 👍😃 |
| 2025-01-05 |  | | I have been with Launch since I first worked at CCAFS in 1988. They had a branch right on the base, ever so convienent. I have found all those working for Launch to be responsive, personable & helpful as well as knowledable. I like that they concentrate their beneficial products like loans to my fellow citizens of Brevard county. |
| 2024-12-26 |  | | Love my Launch! Superb customer service!!! Thank you Launch! Happy New Year! Donna |
| 2024-12-24 |  | | Great rates and friendly staff. |
| 2024-12-13 |  | | I love that Launch has a convenient app for me to use. |
| 2024-12-05 |  | | Best people, I have ever banked with in Florida! |
| 2024-11-14 |  | | It's a banking app that does what a banking app does. |
| 2024-10-12 |  | | Always helpful, professional, and best of all personal. |
| 2024-09-13 |  | | Great customer service with top-notch speed when needing help |
Upgrade to see all 29 reviews