KTMB Mobile

The official mobile app from KTMB for Intercity ticket purchases

"KTMB Mobile" is the official Android app from KTMB designed for seamless online booking of train tickets, including KTM, ETS, Intercity, and North Komuter services across Semenanjung Malaysia. With a user-friendly interface and integrated QR code ticketing, the app streamlines the boarding process, allowing customers to purchase tickets easily without the need to queue. Travel smart and hassle-free with KTMB Mobile, your go-to app for all train travel needs in Malaysia.

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By:: Keretapi Tanah Melayu Berhad
Downloads:: 1,787,143 10.52K
Rating:: 4.10

(2,623) 17 new ratings
Version:: 1.7.5 (Last updated: 2024-12-27)
Version code:: 44
Creation date:: 2020-08-16
Permissions:: android.permission.ACCESS_FINE_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.CAMERA
android.permission.INTERNET
android.permission.NFC
android.permission.POST_NOTIFICATIONS
android.permission.READ_EXTERNAL_STORAGE
android.permission.READ_MEDIA_IMAGES
android.permission.WAKE_LOCK
android.permission.WRITE_EXTERNAL_STORAGE
See more
Size:: 31.37M
Email:: ca*****@ktmb.com.my
URLs:: Website ,Privacy policy
Full description:: See detailed description
Source:: Google Play Store
Updated:: a day ago

Ranking

# 42,785 ▲ 155

User reviews

Pros

Smooth payment process when it works
Easy to schedule travel and buy tickets online
User-friendly interface for booking
Includes myrailtime feature for train schedules
Ability to display ticket QR and use NFC (previously)

Cons

Difficult refund process
Inconsistent ticket availability
Frequent app and payment errors
Poor customer service and lack of support
Delayed train schedules and updates

Most mentioned

Difficulties with payment and ticket purchasing
Inability to get refunds or cash out from wallet
Frequent app crashes and loading issues
Need for updated train schedules
Removal of the NFC feature

These summaries are automatically generated weekly using AI based on recent user reviews. User reviews may be inaccurate, spammy, or outdated.

User reviews

The apps is go no don't doubt about it.payment all go smoothly..but when ask for refund very difficult...hope my comment open their eyes very big.

Mohd Rizal, 2025-02-04

KTMB mobile app could do better by including map of all the ETS stops along its route. Hope we will get to see maps of all KTMB services (komuter, rail service, ETS) on this app.