Reviews of CarSwitch | Used Cars in KSA
List of user reviews and ratings for CarSwitch | Used Cars in KSA
Total ratings
4.48
(Rating count:
5,816)Review summary
Pros
- User-friendly interface and easy navigation
- Efficient car buying process with good customer support
- Comprehensive car inspection reports
- Reliable service with timely car delivery
- Professional and friendly staff
Cons
- Inadequate customer service experiences reported
- Issues with thorough car inspections leading to hidden defects
- Commission fees considered too high by some users
- Problems with vehicle documentation and compliance
- Miscommunication regarding car condition and specifications
Most mentioned
- Customer service needs improvement
- Car inspections were not thorough
- Commission fees are a source of frustration
- Smooth and efficient buying process
- Comprehensive reports on car conditions
These summaries are automatically generated weekly using AI based on recent user reviews. User
reviews may be inaccurate, spammy, or outdated.
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User reviews
Recent rating average:
4.30
All time rating average:
4.48
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2025-01-21 |  | | Car switch needs to verify the sellers details like Istimara, custom card, inspec tion certificate etc before posting the advert. In my case the sale of the Lincoln Navigator was not possible due to car being imported , and I could not proceed to buy the car due to pending custom payment and related paperwork This was disappointing even though the car was very good. I am sure Carswich management will act on this to prevent customer dissatisfaction. |
| 2025-01-20 |  | | Seamless, straight forward and professional in every steps |
| 2024-12-28 |  | | This app in pretty organiced! Good job. |
| 2024-12-28 |  | | Overall the best app in KSA for buying cars. |
| 2024-12-24 |  | | options to revise ad price, last price and negotiate makes it great. |
| 2024-12-15 |  | | In my opinion, this is the best car app I have ever experienced. It's so user-friendly and gives you lots of important options. |
| 2024-12-11 |  | | One of the best apps to buy used cars in my opinion. I bought a used car for my father. The car was in different city. The full inspection was recorded on video and the results were sent to me via WhatsApp. The process was very smoth and the car was sent to me. I received the car within few days. |
| 2024-12-09 |  | | Cars are shwocase very nicely with all details |
| 2024-12-08 |  | | From my experience for selling used car , I got almost same number of calls from other free application, in addition to that they did not give any a prevelage to finalze the deal , finally the blocking point to complete the deal was car switch commission. However thier was professional and friendly. |
| 2024-12-06 |  | | Poor customer service ever.... They just need their commission. We're suffering because of them. Worst service. |
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