Reviews of CBC Mobile
List of user reviews and ratings for CBC Mobile
Total ratings
4.42
(Rating count:
22,169)Review summary
Pros
- User-friendly interface
- Great customer service
- Efficient for day-to-day operations
- Wide range of options compared to other banking apps
- Fast performance
Cons
- Language limitations in features (especially in English version)
- Frequent bugs and glitches (such as transaction issues and account activation)
- Unwanted or irrelevant content within the app
- Recent updates have negatively affected user experience
- Issues with app log out and performance freeze
Most mentioned
- Language issues, particularly with the English and French versions
- Bugs preventing transactions and account activation
- User interface changes in recent updates
These summaries are automatically generated weekly using AI based on recent user reviews. User
reviews may be inaccurate, spammy, or outdated.
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User reviews
Recent rating average:
2.20
All time rating average:
4.42
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2025-01-04 |  | | Great app, for a great bank ! |
| 2024-11-09 |  | | Is it a joke of a programmer, or just a stupidity? Who puts a dead image between steps? Try to open an account. Then, after you almost done, it says create your pin, then for whatever reason you have a dead image "mobile", and then a page with a conditions to accept. Tell me why this page has a "back flash"? Which brings you not to "pin" page, but to dead/inactive image? From this image you have no escape! You have to start all over! Thank you very much.....!!! |
| 2024-06-05 |  | | Limited features in the English version. For example I cannot research transactions, but most importantly I cannot authorize transfers (of an higher amount compared to my limit) through Itsme. The English version of the app (the only one available for me since I don't have the French playstore) it's close to useless. |
| 2024-04-25 |  | | CBC is a complete disgrace to human kind. You are 100% ESG Blakrock score compliant. I.E. every single picture that you display on the app opening, is eihter woke, great remplacement, or covid vaccine/mask PROPAGANDA. You are a shame, a dishonor, I highly doubt you will be ISO 20022 compliant for the new financial system coming soon, which will force you to actually possess the money you lend to your customers, simply because you more than probably lend money that you've never had (robbery). |
| 2024-04-24 |  | | The app have a lot of uneuseful informations not related to banking or related to the current user and cannot be desactivated |
| 2024-03-08 |  | | When you log out, app remains stuck and you cannot launch another app, no way to clear the app without rebooting the phone! |
| 2023-09-23 |  | | Tried activating my account on the app, going through itsme identification, jumping through all the hoops just to get an error message on the last screen and sending me back to the start. Edit: after a week or discussing with hotline, I successfully installed the app after disconnecting the Fingerprint recognition on my phone. It is a know bug. I wish they would mention it during the installation process. |
| 2023-07-16 |  | | Best app and great customer service service! |
| 2023-05-01 |  | | Language issues, I have the English version and it keeps asking me to use the French version. So annoying. |
| 2023-04-03 |  | | The credit card bugs alot can't make transaction |
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