JUMIA Online Shopping

Name: JUMIA Online Shopping
Rating: 4.467666 (2197709 reviews)
Author: JUMIA

Get ready for big deals, with Jumia 🛒, you always win!

JUMIA Online Shopping - Ultimate Convenience

"JUMIA Online Shopping" is a comprehensive app that provides a wide array of products across fashion, electronics, and more. Enjoy exclusive deals, secure payment options, and reliable customer support, all while shopping from the comfort of your home.

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App stats

By: JUMIA

Downloads: 107,702,876

150.17K

Rating: 4.47

(2,197,709)

5,560 new ratings

Version: 16.13.0 (Last updated: 2025-03-13)

Version code: 323

Creation date: 2013-08-27

Permissions:

android.permission.ACCESS_ADSERVICES_AD_ID
android.permission.ACCESS_ADSERVICES_ATTRIBUTION
android.permission.ACCESS_ADSERVICES_TOPICS
android.permission.ACCESS_NETWORK_STATE
android.permission.ACCESS_WIFI_STATE
android.permission.FOREGROUND_SERVICE
android.permission.INTERNET
android.permission.POST_NOTIFICATIONS
android.permission.WAKE_LOCK
com.google.android.c2dm.permission.RECEIVE

Size: 38.71M

Email: ju*****@jumia.com

URLs: Website ,Privacy policy

Full description: See detailed description

Source: Google Play Store

Ranking

# 1,126 ▼ 1

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Easy-to-navigate platform for online shopping
Generally reliable shopping experience with minimal issues of 'what I ordered vs what I got'
Fast delivery under normal circumstances
Good offers and promotions, especially during sales events like Black Friday
Quality products and unique finds available

Cons

Frequent login issues and problems with account verification via OTPs
Horrible customer service and logistics issues leading to delayed or canceled orders
Confusing return policy and limited options for returns
High delivery fees charged per item instead of a combined fee for multiple items
Technical issues with app performance, including crashes and content not loading

Most mentioned

Login difficulties and OTP issues
Poor delivery service and logistics
Customer service problems during order follow-up and returns
High cost of items and delivery fees
Positive user experiences regarding product quality and app usability

User reviews

Jumia are useless.... I ordered for 3 Items and paid for them online they brought two after more than 3 weeks.... I had to collect the two items at two different pick ups.... Which are far from my destination from the one i chose. I want a refund of the money of the item you failed to deliver.... Worst shopping mall ever

ayuba gadzama, 2025-01-27

A great and easy-to-navigate platform for online shopping, I will just advise you go through the customer reviews well on the product you want to buy in order to avoid 'what I ordered vs what I got'. Haven't experienced that so far though, great experience from me overall