Reviews of SES Remote Access Control
List of user reviews and ratings for SES Remote Access Control
Total ratings
3.31
(Rating count:
116)Review summary
Pros
- User-friendly app
- Good tech support experience
- Works well for many users
- Effective in commercial applications
Cons
- Frequent bugs and freezing issues
- Problems with notifications for updates
- Poor offline functionality
- Requires app updates to log in, causing issues in remote areas
Most mentioned
- App has bugs and freezing issues
- Notifications for updates are lacking
- Problems with logging in and needing updates in remote locations
These summaries are automatically generated weekly using AI based on recent user reviews. User
reviews may be inaccurate, spammy, or outdated.
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User reviews
Recent rating average:
2.60
All time rating average:
3.31
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2023-09-11 |  | | App is good but can put the tile in the short cuts |
| 2023-06-20 |  | | worked fine then now keeps telling me wrong password but basswood work on my work iPhone just fine |
| 2023-04-28 |  | | Well it worked fine. No bugs. Then there was a "bug fix" on 4/7 (I only use this monthly), now I can't backspace my old PIN to enter the new one. I'm locked out. NOW there's a bug. Great job. |
| 2023-01-19 |  | | Rolling on looking for local sites. Won't open the lock. This should work offline. What a dumb product. |
| 2023-01-03 |  | | My entire team is expired and there's no help with reseting the IVR. |
| 2022-09-14 |  | | Was having problems downloading app. Had to clear data in Google play store for it to load and install. |
| 2022-06-27 |  | | The app freezes when trying to log out of a site and you are in range of another site. Happens with both apple and Android. It used to be when you arrived at a site and opened the app you were given the option to log out before anything else, it no longer offers that. Please fix this entry to a site is now a 20 minute process if you haven't logged out prior. |
| 2021-05-29 |  | | Very good application. Used it a lot while working commercial fiber optic communications in Louisville and Indianapolis! |
| 2021-05-18 |  | | SES tech support has never let me down the few times I have needed them. I have worked with Vicki the few times I needed tech support and she has always resolved my issue. Extremely user friendly app and a great system. |
| 2021-04-01 |  | | Worked once then second time trying to use screen when opening app. Kept blacking out |
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