Imtiaz - Online Shopping
Order Online
Total ratings
3.92
(Rating count:
1,116)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated.
Pros
- Fast delivery service
- Reasonable pricing
- Some items are well-packaged upon delivery
Cons
- Limited city selection and location issues
- Poor customer service and communication
- Inconsistent product availability and inaccurate order fulfillment
Most mentioned
- Issues with app functionality and region selection
- Troubles with order delivery and customer support
- Lack of various products and options compared to physical store
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User reviews
Recent rating average:
2.10
All time rating average:
3.92
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-27 |  | | Worst Ever Experience of shopping the physical store, same as online, You guys must review your return/exchange policies. There are better options of shopping than relying on Imtiaz. |
| 2024-12-18 |  | | App is asking for region selection but don't show any city except Karachi. I tried to select Rawalpindi, but unsuccessful. |
| 2024-10-09 |  | | 3rd class store order cancelled after 48 hours. Reason area not in our radius. And area open in App for standard delivery. 1. The payment option is empty. 2. The Loilty card option is not available. 3. Can't buy 5 kg rice pack. 4. 1 kg rice pack Can't buy more than 2. Please update as other e-commerce apps |
| 2024-09-01 |  | | I'm Imtiaz regular customer we usually go to a nearby physical store ever since I've installed this application can't even select Lahore as a city to begin the registration |
| 2024-08-16 |  | | Loved it but the apps location system is very limited, thats why i used any of the app specified locations, and gulistan e jauhar (where i live) in the delivery address, and my order was delivered successfully, thanks |
| 2024-08-01 |  | | Imtiaz online is a very reasonable store with fast delivery service .The good thing is it's minimum limit is only 3000 for free shipping... I suggest that they should provide frozen items / bakery items and fruits and vegetabkes too... |
| 2024-07-03 |  | | Nice app but many store products are not available on the app, it shouldn't have a limit on staples and should be updated witu every product that imtiaz offers also it should have an option for redeeming the Imtiaz Card points and using Imtiaz Card option |
| 2024-04-20 |  | | The option of cities is limited to Karachi only. I can't check my credit points. The app needs to be updated with all other options in addition to online shopping. |
| 2024-03-20 |  | | Unable to select city. App is not responding and not showing city menu on initial stage. Kindly resolve it. Test on wifi and on data. |
| 2024-03-11 |  | | Very poor management. There is no respect for customer, law or self accountability. They update prices on their billing system without checking the physical stock and prices printed on item. For example on Tang pack they used marker to hide the final retail price printed by the manufacturer and then asking more price. Not only fraud with customer, also fraud with Pakistan by paying less tax on items with less printed price. If the business running well then why such fraud practice. |
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