Columbia Bank's FREE Mobile Banking Application - customized for Android.*
Total ratings
4.31
(Rating count:
1,121)
Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated.
Pros
- Easy to use and navigate
- Convenient for transferring money and managing accounts
- Reliable for basic banking functions
- Helpful in balancing finances and accessing banking services remotely
Cons
- Mobile deposit feature is highly sensitive and often requires retaking pictures of checks
- Glitches leading to difficulties in logging in and processing transactions
- Delayed notifications regarding account balances and transactions
- Inhibited access to features like Zelle due to app limitations
Most mentioned
- Issues with mobile check deposit functionality
- Glitches and problems logging into the app
- General ease of use and convenience for basic banking tasks
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User reviews
Recent rating average:
3.10
All time rating average:
4.31
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Date | Author | Rating | Comment |
---|---|---|---|
2025-01-21 | Deposits are annoying. Multiple questions with each one and often have to re take pictures of checks. Other banks apps are much easier to make deposits. | ||
2025-01-16 | *Revised again* Went from 3 stars down to one. Very glitchy app. Unprofessional service within the app given it's 2023, not 2013. | ||
2024-11-23 | Horrible lockout after ONE fail?! Doesn't recognize my name, number, or account. This is why I closed 3 separate accounts in the past 10 years. Awful software and phone system. | ||
2024-08-25 | Columbia Bank 's mobile app makes banking easy and quick from virtually anywhere. I have never had a problem with this app and have always been able to accomplish what I needed to do. I have been using this app for many years. I was originally a customer of the Rahway Savings Institution (RSI) located in Rahway, NJ. Their app was essentially the same as the Columbia Bank App. | ||
2024-07-18 | If I could give zero stars I would. Took me a week to even make an account because the app didn't accept my name. Can't access zelle because it thinks my phone is a landline. When I tried using my email the verification code was never sent. It timed me out for inactivity while I was trying to deposit a check for 10 minutes because the camera display doesn't even come close to showing what you are taking a picture of. | ||
2024-07-03 | Great does what I need only thing I don't like is the possibility for biometrics. I don't want any organization to have my finger prints or other bio data | ||
2024-04-28 | A well organized, easy to use, & reliable/secure bank app-- I've used it for years now, on my phone, along with Columbia's website on my laptop. Extremely rare that there is a glitch or mistake and very very helpful in balancing my checkbook each month. Highly recommend it! | ||
2023-06-27 | App is not real time. It takes 24 to 48 hours for a notification to come thru. If you have a low balance, I hope you're keeping track of that yourself because this app takes 1 to 2 days to actually let you know. Seems to be purposefully designed like that caaue they love collecting those overdraft fees | ||
2023-01-25 | Excellent app! Update:. I still find this app easy and convenient. I have no trouble depositing checks. I've read all the reviews about people having trouble depositing checks, so I'm wondering if part of the problem is their cell phones. This is so much easier than going to the bank. Having to review the picture gives me confidence that what the check states is what is actually being deposited. | ||
2022-12-03 | No ads just business, easy to use, efficient simple and and great for internal transfers, I can easily transfer money to my daughter or wife in seconds for them to use instantly wherever they are. I am worried about the direction the bank is heading because they raised minimum limits to avoid fee's, I'm not running for the door but I am paying attention, I've been with them for 17 years |
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