Reviews of Frontier Credit Union
List of user reviews and ratings for Frontier Credit Union
Total ratings
4.40
(Rating count:
1,648)Review summary
Pros
- Easy to use and navigate
- Convenient mobile deposit feature
- Helpful in managing multiple accounts from one login
- Saves time by allowing banking from home instead of in-person visits
- Good overall user experience with recent updates
Cons
- Mobile deposit feature is unreliable and glitchy
- Frequent login issues and app crashes
- Limited functionality in displaying account information and transaction details
- Inadequate customer support during issues
- Lack of biometric login features
Most mentioned
- Mobile deposit issues
- Login problems and system reliability
- User-friendly interface
- Convenience of accessing accounts from anywhere
- Challenges in maintaining accounts for multiple users
These summaries are automatically generated weekly using AI based on recent user reviews. User
reviews may be inaccurate, spammy, or outdated.
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User reviews
Recent rating average:
3.60
All time rating average:
4.40
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2025-01-23 |  | | Easy to use. Intuitive. Not klunky or kludgy. |
| 2025-01-22 |  | | It's been reliable I ain't got nothing to complain about simple to use. |
| 2025-01-17 |  | | App does not give a snap shot of accounts with bio metric log ability. Does not update transactions in real time with throw of people's budgets. |
| 2025-01-16 |  | | Site is well organized and easy to use |
| 2025-01-14 |  | | Employees are always helpful and courteous. Excellent place to bank. The app is so helpful, I have no issues with it. It saves me an 80 mile round trip to do my banking. Happy customer. |
| 2025-01-14 |  | | Great app and online services. Much better than the competition! |
| 2024-12-09 |  | | Mobile deposit camera is horrible, loan payments don't show amount due correctly once payment due date has passed |
| 2024-12-09 |  | | Fast and easy to navigate! |
| 2024-11-01 |  | | It is a constant headache to try and get into this app. I get kicked out then cannot get back in for WEEKS. |
| 2024-10-15 |  | | Terribly bad service, you can never log in, their systems are always updating so you can't log in, extremely unreliable. |
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