Reviews of Citizens First Bank
List of user reviews and ratings for Citizens First Bank
Total ratings
4.62
(Rating count:
1,158)Review summary
Pros
- Easy to use and navigate
- Convenient check deposit feature
- Fast and responsive performance
- User-friendly interface
- Reliable for basic banking needs
Cons
- Issues with check deposit functionality
- Slow transaction updates and posting times
- Difficult password management
- Limited payment size in transactions
- Inconsistent app security prompts
Most mentioned
- Check deposit issues
- Ease of use and navigation
- Transaction posting delays
- Password management difficulties
- Need for improved app functionality
These summaries are automatically generated weekly using AI based on recent user reviews. User
reviews may be inaccurate, spammy, or outdated.
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User reviews
Recent rating average:
4.30
All time rating average:
4.62
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-10-23 |  | | Great community bank, easy to use app. Veterans get free checks. |
| 2024-10-22 |  | | Easy to navigate and perform transactions such as transfers. |
| 2024-09-20 |  | | Easy to log on Easy to use for all banking needs |
| 2024-09-18 |  | | Easy to read and navigate quickly |
| 2024-09-04 |  | | I can no longer deposit a check with the app. I can take a picture of the front of the check, but when I go through the process of taking a picture of the back, the picture doesn't show up. I get no errors or anything. But it will be rejected because there's no picture of the back showing my signature. It used to work fine. |
| 2024-07-20 |  | | UPDATE (7/20/24): After several months of use, i have nothing to add to the following except: When depositing a check, after selecting the destination checking account for the deposit, the app should display the account number ad the photos are being taken. Other than this, the app continues to perform flawlessly. The Citizens First Bank app works flawlessly. The GUI is totally intuitive and response time is instantaneous. What else does one need? |
| 2024-06-28 |  | | Works great... 5 stars, just wish account updates more quickly... Bill pay works great. Update, new payees still take a long time before you can make a payment... It's gotten better. |
| 2024-06-14 |  | | Nothing comes easy to do. Changing passwords is complicated. Dealing with the bank is awful . Your web page is the WORST I EVER DEALT WITH. SIMPLE TASK ARE GETTINC HARDER . REALLY DISLIKE THIS SYSTEM |
| 2024-05-26 |  | | Very fast site and very organized and easy! Love your app! I love the remodel of the Citizens app too! Very nice! Have enjoyed Citizens for years now, very 👍 Still as good as ever and easy! Thank you! Excellent ! |
| 2024-04-25 |  | | Easy to use and user friendly! Thank you Citizens First Bank for auto check deposit, makes it handy for people who have moved though have continued to bank with you. |
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