HelpDesk Host

Name: HelpDesk Host
Rating: 1.47 (327 reviews)
Author: IDrive Inc

Instant On-demand remote support or schedule a session with HelpDesk by RemotePC

"HelpDesk Host" is an Android app that allows users to receive instant remote support or schedule assistance with technicians from RemotePC, ensuring secure and efficient problem resolution. With accessibility permissions, technicians can remotely control and view devices after user consent. The app prioritizes security, employing TLS v1.2/AES 256-bit encryption and allowing users to verify technician identities. Features include real-time chat support and a user-friendly interface for enhanced remote assistance.

Download

By: IDrive Inc

Downloads: 52,960

831

Rating: 1.47

(327)

0.09

Version: 1.1.1 (Last updated: 2024-12-13)

Version code: 12

Creation date: 2022-08-23

Permissions:

android.permission.ACCESS_ADSERVICES_AD_ID
android.permission.ACCESS_ADSERVICES_ATTRIBUTION
android.permission.ACCESS_NETWORK_STATE
android.permission.ACCESS_WIFI_STATE
android.permission.FOREGROUND_SERVICE
android.permission.FOREGROUND_SERVICE_MEDIA_PROJECTION
android.permission.FOREGROUND_SERVICE_REMOTE_MESSAGING
android.permission.INTERNET
android.permission.POST_NOTIFICATIONS
android.permission.READ_EXTERNAL_STORAGE

Size: 20.74M

Email: su*****@remotepc.com

URLs: Website ,Privacy policy

Full description: See detailed description

Source: Google Play Store

Updated: a day ago

Ranking

# 256,579 ▲ 1,052

User reviews

Pros

Cons

This app is used by scammers to access personal information and financial accounts.
Users report significant financial losses after using the app, with amounts reaching thousands of dollars.
Customer support is rude and unhelpful, often hanging up on users or giving false information.
The app is marketed as a support tool but leads to scams and data theft instead.

Most mentioned

The app is a scam used by fraudsters to steal personal information and money.
Users experienced attempts to gain access to their banking information through this app.
Calls for support often resulted in being hung up on or transferred to rude representatives.

These summaries are automatically generated weekly using AI based on recent user reviews. User reviews may be inaccurate, spammy, or outdated.

User reviews

Total scam. Asking me to open up my different files and bank accounts.... Figured it out before they could get anything.... Be careful out there. I was just trying to fix my kids Meta Quest...

andrew peterson, 2025-02-01

DO NOT DOWNLOAD THIS APP. I've been disabled from my Facebook account after recently getting it for violation of "misrepresenting myself" when all I di was put a profile picture when I was younger with my grandpa. I looked on Google to see if I could contact anyone to help, and when I called the first guy and told him my problem, he HUNG UP ON ME! The next time, it was an Indian guy (not to be stereo typical, but I've heard ALLL sorts of scam calls.) He asked me to download this app. It's a scam