iDenfy is a software used for online identity verification for KYC and AML.
Total ratings
3.87
(Rating count:
1,676)
Review summary
Pros
- User-friendly interface
- Fast and simple verification process
- Good instructions provided in the app
- Some users report satisfaction after successful verification
Cons
- Frequent verification failures despite valid documents
- Poor customer support and lack of contact options
- Inability to handle different types of identification documents
- Issues with facial recognition algorithms not recognizing changes in appearance
Most mentioned
- Verification fails even with clear documents
- Difficulty in contacting support for help
- Problems with app functionality and usability
- Frustration with verification process and inadequate instructions
These summaries are automatically generated weekly using AI based on recent user reviews. User
reviews may be inaccurate, spammy, or outdated.
Upgrade to see all 26 reviews
User reviews
Recent rating average:
3.10
All time rating average:
3.87
Upgrade to see all 26 reviews
Rating filters
5 star 4 star
3 star
2 star
1 star
Date | Author | Rating | Comment |
---|---|---|---|
2025-01-21 | It was kind of hard getting face clearly. We did it I'm happy and satisfied. | ||
2025-01-16 | I'd apps are so confusing and dri e me around the twist but this one seems simple enough. | ||
2024-12-19 | I am using this app for the first and it's awesome 💯 | ||
2024-12-14 | I give this whole platform negative 10 does not deserve any recognition of any kind always says no verification failed it doesn't believe humans are real or whatever having id and selfie still says can't verify people so really need to fix this platform or take it down..... | ||
2024-11-29 | Does not work will not verify anything no matter how clear my pictures are | ||
2024-11-25 | Easy to use, but an example of a typical system(matrix) app. I wouldn't use this if this wasn't needed. | ||
2024-11-20 | Very easy to use the app. Have good instructions. I would suggest that the instructions don't be changed to a darker color like black to make it easier to read! | ||
2024-11-10 | Too bad i changed my haircut and the app doesn't recognize me | ||
2024-10-27 | Provided my driver's license and took the selfie but it didn't verify me. | ||
2024-10-24 | Had to try five times for approval. However, my ID is not among the best so, I somehow understand. |
Upgrade to see all 26 reviews