Hot Topic: Pop Culture Fashion
Shop officially licensed music, pop culture merch, coolest Funko drops and more
Total ratings
3.80
(Rating count:
13,978)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- The app is functional for browsing products and keeps users' favorites marked.
- It allows users to see a variety of products easily, and ordering through the web can sometimes be smoother than through the app.
Cons
- Frequent glitches such as items disappearing from carts or wishlists.
- Issues with logging in and resetting passwords, especially when switching devices.
- Problems during checkout, including incorrect cart items and payment process failures.
- Inaccurate stock information, showing items as in stock when they are not.
Most mentioned
- Difficulties with the checkout process and cart management.
- Inconsistencies with account login and wishlist access.
- Repeated bugs leading to items disappearing or being incorrectly listed as available.
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User reviews
Recent rating average:
1.90
All time rating average:
3.80
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-11 |  | | It's really not worth it to download. The minute you try to log in on a computer or something, it logs you out of the app and resets your password completely, then tells you it can't log you in because you've "exceeded the number of incorrect logins" and to try again later. Meanwhile they've very recently had a data breach that they did nothing about until after the fact. Wishlist randomly clears new additions. Making it harder for customers to use your service ain't it, boo. |
| 2024-12-08 |  | | The apps kind of works. It isn't laggy and my profile does keep the items I ❤️ in my favorites. But using the filter is pretty worthless. It may work initially but if you try to view an item and then return to your filtered results, they aren't filtered anymore. Also, about half the items I want both aren't in stock for shipping OR in a store, even within 100 mile radius. If it's sold out, remove it. Or allow people to sign up for notifications if you plan to restock. |
| 2024-10-25 |  | | I'm disappointed with Hot Topic as a company & their app is absolutely terrible. No matter how many times I've tried to log in, it just won't. Today I tried to check out and it keeps adding more of the same item to my cart. I'm only trying to purchase one shirt and it added five to my cart. Each time I go to remove them, once I go back to check out, it has added another. Even after clearing my cart, it's saying that the cart is empty, I go to add the product one more time & they're there again |
| 2024-10-19 |  | | Infuriating. If I had to describe this app in one word, that's what it would be. Orders almost never go through. Not with cards, not with paypal. Never do in store pickup because then when your order does go through, it doesn't matter if the order estimate was 2 to 4 hours or 6 to 10 days, you will ALWAYS be waiting longer. In-store pickup should not take longer than home delivery! I had one in-store pickup item take 15 days! Ridiculous. |
| 2024-09-25 |  | | An ok app to use when I don't want to go to chrome and do things there. It would be nice if you'd stop showing items as "in stock" then when I pick an "available" size none are in stock. Also, if you advertise an item (like short alls) it would be nice if you mention what shirt is with it in case we want to "complete the look"... It's difficult to search "long sleeve top" then have to look through 23 pages of said search... |
| 2024-09-21 |  | | Horrible. Don't waste your time. Just go in store to buy stuff. The bigger variety is nice i guess but like the app is designed horribly. And I also can't log into my account and when I tried to reach out to customer service it doesn't work. Also the tracking feature sucks. Get better development for this app Hot Topic its low budget and functions horribly. |
| 2024-09-12 |  | | Awful app, barely functions. I wasn't logged in when I added stuff to the cart, I logged in and everything disappeared from my cart. I added it all back, but it wouldn't let me use the hot cash, it was trying to use a promo code which cannot be combined. Finally got it working, I tried to checkout with PayPal, it declined the payment before it even logged me into my PayPal. I logged in and now it says not Hot Cash has already been used, but no order made. Guess I'm not buying anything. |
| 2024-08-07 |  | | COMPLETELY USELESS. Tried to complete an order, took forever in the first place because the reward I had in my account would not show up when checking out, but also the "review order" button did nothing. Finally got it through the website instead, but then there was an error, so re-tried, and it said the reward was already used, but the order did not go through!! Try to contact customer service, and when I click submit, it says the captcha is incomplete, BUT THERE IS NO CAPTCHA. THIS APP SUCKS |
| 2024-07-19 |  | | This has happened the third time. I cannot order an item, the cashier can't even order on her end. Fix your dang site and app. Seems like it's been going for 10 days in a row :D. I can't even contact you guys to fix it and maybe even put back money in gift card I've been charged for something I can't order. I want this item that's about to go out but I can't because of your guys server never working |
| 2024-07-08 |  | | its very useful and quite helpful, but it keeps adding more and more items to your cart. i had 1 pair of shoes and 1 crossbody bag in my cart, I go to check out, and now I have 2 of each item? so I went back to fix it and it said there was only 1 item. I exited out of the app, went back in, and now I had 3 pairs of shoes and 2 bags 😂 I just used the web browser and paid for my items that way, but you should fix that small issue 😂😂 |
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