Reviews of HomeWhiz
List of user reviews and ratings for HomeWhiz
Total ratings
3.19
(Rating count:
25,225)Review summary
Pros
- Provides WiFi control over washing machines and dryers.
- Initial setup can work after troubleshooting, like unplugging and plugging in the devices again.
Cons
- Frequent connection issues with devices such as washing machines and dryers.
- Poor user interface and overall user experience, described as clunky and unintuitive.
- App logs users out often, requiring re-login including issues with password managers.
- Inability to connect or register new accounts, often leading to failed registrations and stuck on startup screens.
- Requires constant location access, which frustrations users who prefer limited permissions.
Most mentioned
- Connection issues with devices, especially Bluetooth connectivity.
- Difficulties in creating accounts and registering devices.
- Frequent app crashes and need for reinstallation to fix problems.
These summaries are automatically generated weekly using AI based on recent user reviews. User
reviews may be inaccurate, spammy, or outdated.
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User reviews
Recent rating average:
1.40
All time rating average:
3.19
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2025-01-26 |  | | The functions are disappointing at best, not as useful as possible or implied, when working. E.g Bluetooth range only, not when on way home. So what's a point when you can always manually anything. Then it's clunky and I can see why people would say it doesn't work, not for them. Isn't user friendly. Seems primarily a data scraping operation, dread to think what they're doing with that. Shouldn't half arse things like this or people will be duly suspicious. |
| 2025-01-25 |  | | Brought a new beko washer. Followed all the instructions and still the homewhiz app doesn't connect to it. Iv tried everything and im still having the same problem. What is the point having a washer with wifi/Bluetooth on it if the app isn't even recognising the barcode I scan on my washer. What a joke. Pointless download |
| 2025-01-25 |  | | Absolutely useless. App won't connect to washing machine, even though I can see it if I manually search for Bluetooth. I've contacted their support and had no useful help. In my mind, it makes the device I bought falsely advertised as I can't access any me features without the app. Awful. |
| 2025-01-25 |  | | App itself works ok, however it logs itself out regularly. Every one to three months you have to login again. The login screen also does not allow password managers to insert the credentials. Rather bad experience. |
| 2025-01-14 |  | | Every time I try to register I get "Registration Failed" but no explanation as to why. Waiting for new app version from the developers to be available on the Play Store. Latest version is still November '24. |
| 2025-01-09 |  | | It gets stuck on startup screen. It needs to be killed and restarted to recover. After pressing start, the washing machine starts the program, but the app is still showing the start button and no progress is shown. |
| 2025-01-06 |  | | I am encountering 2 issues: 1. Getting an error when scanning the product code in my washing machine. 2. Even if manually inserted, the machine is not found. Later edit: works now. |
| 2025-01-03 |  | | Requires aceess to location all the time, the option to ask for it when it needs it is not accepted. Horrible experience |
| 2024-12-29 |  | | Regularly cannot find the device I am stood right next to. Says out of range. Assume it's a problem with the family set up as it works fine on my partner's phone. Restarting the washing machine and phone fixed it once but the problem persisted during next use. |
| 2024-12-27 |  | | Couldn't create an account with my email address, the app kept giving the error registration failed. Successfully signed up with google then I could not connect to my wifi network because the app does not recognise special characters in the wifi name field. App also keeps crashing when I try and put my location in for location features, only wants to use phone location for this. |
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