My Highmark

Manage your health & benefits
"My Highmark" is an Android app designed for Highmark’s Blue Shield and Blue Cross Blue Shield members. It simplifies the management of health coverage, allowing users to easily check their health plan benefits, access expert virtual care services, and personalize their app experience. Users can build their Health Profile for curated recommendations and receive daily activity updates tailored to their health goals.
Downloads:
175,454 4.41K
Version:
1.58.0-playstore (Last updated: 2025-04-04)
Version code:
31759
Creation date:
2022-12-21
Permissions:
  • android.permission.ACCESS_ADSERVICES_AD_ID
  • android.permission.ACCESS_ADSERVICES_ATTRIBUTION
  • android.permission.ACCESS_COARSE_LOCATION
  • android.permission.ACCESS_FINE_LOCATION
  • android.permission.ACCESS_NETWORK_STATE
  • android.permission.ACCESS_WIFI_STATE
  • android.permission.ACTIVITY_RECOGNITION
  • android.permission.BLUETOOTH_CONNECT
  • android.permission.CAMERA
  • android.permission.FOREGROUND_SERVICE
  • See more
Size:
127.83M
Full description:
See detailed description
Updated:
17 hours ago

User reviews

Pros
  • The app allows access to personal insurance information when it functions properly.
  • Some users report being able to sign in, unlike some others who have faced issues.
Cons
  • Constant login issues and being logged out frequently, even after selecting 'trust this device.'
  • Difficult and unintuitive user interface, making navigation confusing.
  • Problems with two-factor authentication failing, leading to frustration during login.
  • Inconsistent functionality of support features, including Live Chat not connecting to real agents.
Most mentioned
  • Frequent and frustrating login issues, including invalid authentication codes and the app locking accounts.
  • Clunky, unintuitive design that makes it hard to find information or complete tasks.
  • Poor customer support response, with many users unable to reach help or having their inquiries go unanswered.
These summaries are automatically generated weekly using AI based on recent user reviews. User reviews may be inaccurate, spammy, or outdated.
User reviews
The app is poorly designed. The chatbot, or "help" bubble is stuck to the lower right side of the screen and cannot be moved. This makes it impossible to hit "next" on certain forms.
by Gary Taylor, 2025-01-30

Wow, this app is abysmal. It's almost impressive. App constantly logs me out despite setting it to trust this device every single time. Too many updates that have nothing, just more time wasted whenever I need to unfortunately check the app. Extremely uniintuitive design, seriously, do y'all have app testers? I highly doubt it since this app spams me every chance it gets to leave a review. So there's my review, not like it matters. There is no other alternative.
by Jasmine Aguassim, 2025-01-07
View all user reviews

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