Fast & Secure VPN service - Protect your online privacy & access blocked content
Total ratings
4.26
(Rating count:
68,428)
Review summary
Pros
- When it works, it's good
- User-friendly design and functionality
- Wide variety of VPN locations
- Some users report being long-time satisfied customers
- Minimal latency during file transfers
Cons
- Frequent connection issues and server downtime
- Poor customer support response times
- Unauthorized charges and payment issues
- App may not function properly on newer devices or OS versions
- Many users frustrated with login issues and account management
Most mentioned
- Connection problems
- Customer support is unresponsive
- Payment issues including unauthorized charges
- Login difficulties and account access problems
- Reliability concerns on mobile devices
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User reviews
Recent rating average:
1.50
All time rating average:
4.26
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Date | Author | Rating | Comment |
---|---|---|---|
2025-01-09 | I ain't able to connect to any location it says it's blocked . And I have been using it since years from same location what a joke | ||
2025-01-08 | Am rating two star because i made a subscription last night for 1 month which is two thousand but you people debit me twice same minutes why is that please i do need a refund and the app is great though and i also need an explanation why one of the payment is showing cancelled | ||
2025-01-07 | I paid for my hma vpn and I lost my cell phone now am trying to loginh into the account but when I created it I was not asked for a password or anything and now I can't login to my account and they are debiting me every month for something am not using that's not even login pls how do I login | ||
2024-12-27 | Awful experience 😡😡.. I purchased for one month but I tried signing into my HMA account with my email but It said that my email does not exist or match any account. I was debited and activation code was given to me but they didn't register my email. This is a bad experience 😡 | ||
2024-12-19 | No iP address servers down on all every server . Tried sending a help page filled out info but will not send . Fix now app is not working period. Now running. | ||
2024-12-16 | When it's working it's good. I've also noticed some apps detect it too. And it's always not working. Always needing a work order sent. I'm about to cancel my subscription and go else where very soon if things don't change! | ||
2024-12-13 | Bought a multi year, multi device plan. The VPN on my phone has decided to stop working. I uninstalled and reinstalled it again but I still have the same issue. I previously contacted customer support for an issue and they responded in 10 days. I don't know how long it will take them to reply this time. | ||
2024-12-11 | Worst vpn...not connecting...very very slow...and loss of precious time...im uninstalling it | ||
2024-12-08 | Great VPN but doesn't have flexibility on control like to block or Unblock unwanted Users it will be great if there is an option to block or Unblock your desired Team Users | ||
2024-12-04 | Worst experience i have ever faced vpn doesn't work well it connects to Czech automatically |
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