Reviews of HelpCrunch Inbox
List of user reviews and ratings for HelpCrunch Inbox
User reviews
Recent rating average:
2.78
All time rating average:
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-10-19 |  |  | Very limited in its use. Virtually zero transparency when it comes to help requests. "We have passed your feedback to our product team." And then never a single development. If only 0 stars was an option... |
| 2024-02-27 |  | | Keeps breaking down on android |
| 2023-11-24 |  | | Worst customer service. They don't want to solve the problem. I had to explain a problem hundred times and still they don't have any initiative to fix that. They just give helpguide and check it out from ourselves. If we have to fix everything why do I need customer support then? Also there website takes a lot of time to load. Worst service and product. Very disappointed. |
| 2022-09-29 |  | | Super slow and buggy! There are no updates for more than a year and the application is super slow and buggy. The knwolybase section is not even loading when trying to access from mobile. |
| 2022-09-04 |  | | Not very smooth even on S22 Ultra |
| 2021-03-09 |  | | 4 stars in 2020, back to 3 in 2021. Why? After a year of daily usage, this app still needs improvement. I find that I often do not receive notifications on my device for incoming chats, or some times, they are delayed to the point where the potential customer has left my site. It definitely is not instant... even after I have bypassed the battery optimization and sleeping apps settings in Android. |
| 2020-12-09 |  | | Great app |
| 2020-08-12 |  | | Excellent work, enjoyed it. |
| 2020-03-17 |  | | Super smooth experience! |