Reviews of GRT Jewellers Online Shopping

List of user reviews and ratings for GRT Jewellers Online Shopping

Total ratings

3.80 (Rating count: 27,125)

Review summary

Pros
  • User-friendly interface for payments
  • Easy to handle for paying dues
  • Good customer support team
  • Long-term customers appreciate their relationship with GRT
  • Supportive team for shopping experience
Cons
  • Frequent app crashes and performance issues
  • Payment processing errors and long delays in updates
  • Auth failures preventing users from logging in
  • Poor customer support response and communication
  • Inconsistent logout issues and difficulty in re-logging
Most mentioned
  • Auth Failure error during login
  • App crashing when selecting products
  • Payment processing issues and delays
  • Frequent logout and login challenges
  • No response from customer support for raised issues
These summaries are automatically generated weekly using AI based on recent user reviews. User reviews may be inaccurate, spammy, or outdated.
See reviews for GRT Jewellers Online Shopping on Google Play Store
Upgrade to see all 44 reviews

User reviews

Recent rating average: 2.00
All time rating average: 3.80
Upgrade to see all 44 reviews

Rating filters

5 star
7% (3)
4 star
11% (5)
3 star
16% (7)
2 star
18% (8)
1 star
48% (21)
Date Author Rating Comment
2025-01-28
Prashanth Bala
If the purchase plan Payment is failed or loading page error occurs, it is not allowing the user to try paying again. This bug needs to be corrected.
2025-01-26
Raashidha N
App processing very slow. Getting too many error pop ups. The operation is very irritating such that it does open to the next page for order placement. Many time it sticks at transaction payment page or before that.
2025-01-12
Kumar Dharmalingam
App is throwing "Auth Failure error" before even entering the credentials and same issue after entering credentials too.. Able to login using browser.
2025-01-03
Vasundhara Chakravarthy
App is crashing everytime I try to buy silver coins and other jewellery options. Sent emails about the crash and tried reaching out to support but no response. Very disappointing.
2024-12-31
shruti s
The app was working perfectly fine until now, but after the recent update, it has started crashing every time I open the Silver Jewelry Mangalasuthra category. The issue becomes worse when I click on any product—it crashes immediately! This is really frustrating as I’ve been trying to place an order, but the app just doesn’t let me proceed. Please fix this issue as soon as possible!
2024-12-29
Mihir Gandhi
1. While making payment for plan, sometimes it doesn't gets updated on time on the App. 2. GRT has limited Mens collection. Need to have for more options and designs for Men jewellery
2024-12-23
Rai x2
It's good. But after one month whenever I open the app it makes me to relogin to my account
2024-12-21
Devaraj Thiyagarajan
Very good. So for so good. The above review I made on 24/12/2020. Now it is more 3 years and it is really fantastic experience. The team was very supportive all these days. First I'm see the surrendering is as mush easier as opening the account online. It is really good for online shopping and gold plan. I'm really happy GRT being your customer for more than 2 decade's now. 21/12/2024: past 6 months I'm trying to connect with app but it is showing again and again 'auth failure error'
2024-12-17
Saravanan Ramalingam
App is asking about "Permission Required" But, no clarity which permission is required to allow. When I click "Cancel" App is signing off automatically.
2024-12-15
Srinivasan K
Once payment done it is still showing payment due and takes more time for updation
Upgrade to see all 44 reviews