This is a secure support app but should only be used with a trusted agent.
- By:
- GoTo Group, Inc.
- Rating:
- 2.66 (239) 0.03
- Version:
- 2.11.494 (Last updated: 2025-04-04)
- Version code:
- 31494
- Creation date:
- 2021-09-14
- Size:
- 44.82M
- Email:
- su*****@gotoassist.com
- URLs:
- Website ,Privacy policy
- Full description:
- See detailed description
- Source:
- Google Play Store
- Updated:
- 21 hours ago
Ranking
User reviews
Pros
- Excellent app for remote assistance wherever you are
- Easily able to get IT to fix an issue
Cons
- Used by scammers to access personal information
- Users experienced being scammed or hacked after downloading
- App requests full control of devices, raising security concerns
Most mentioned
- Scam allegations and warnings from multiple users
- Concerns about security and unauthorized access
- Negative experiences related to customer support interactions
These summaries are automatically generated weekly using AI based on recent user reviews. User
reviews may be inaccurate, spammy, or outdated.
User reviews
As a support agent who uses the software at our tech support firm, we use the desktop version. I'm leaving a review on the mobile version to tell people, if you're reading people's negative reviews about the app calling it a scam, they got socially engineered. They're mad. And they're taking it out on a legitimate support app because they don't want to admit they were fooled. If you called a legitimate support center and they use this, it's legit.
by
Jeremy Harris, 2024-04-11
HORRIBLE I GOT SCAMMED ON THIS APP!!! VERY BAD, I GOT HACKED THROUGH THIS APP. I ONLY GAVE one star JUST SO I COULD POST MY REVIEW. HORRIBLE!!!
by
Bobbie J Adams, 2024-03-12
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