Reviews of GateKey Resident
List of user reviews and ratings for GateKey Resident
Total ratings
3.00
(Rating count:
42)Review summary
Pros
- User-friendly interface for managing guest access.
- Provides useful notifications about guest arrivals.
- Allows users to view past guests and manage guest lists.
Cons
- App frequently fails to open or log in on Android devices.
- Requires too much personal information during setup.
- Notifications and push features are unreliable.
Most mentioned
- App does not work properly on Android devices.
- Users have trouble logging in or recovering passwords.
- Success with the app appears limited to certain communities that use GateKey.
These summaries are automatically generated weekly using AI based on recent user reviews. User
reviews may be inaccurate, spammy, or outdated.
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User reviews
Recent rating average:
2.10
All time rating average:
3.00
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-11 |  | | This app doesn't work anymore since the new update. I am using a Pixel 7 phone. Can't even get past the initial screen |
| 2024-09-10 |  | | Push notification doesn't work |
| 2024-05-17 |  | | user friendly , for the most part. |
| 2024-03-21 |  | | Very useful. It's simple to use and better than guardhouse phone calls. The app lets me control my guest list directly, notifies me when guest arrive, and lets me look back on past guests. My only suggestion would be for the menu screen to be the home page. Reading other reviews I want to add this app only works if your HOA is already running GateKey for access management. Your HOA gives you your login & password. The app can't work alone. |
| 2023-09-25 |  | | too much personal information wanted |
| 2023-02-13 |  | | Won't even open. Terrible |
| 2022-09-30 |  | | This site is a terrible site. I log on many times, each time, I had to change my password. Why? Providence Condo Association is using my money with that site (Grrrrr). |
| 2022-08-03 |  | | Excellent product for access security. |
| 2022-06-29 |  | | I logged in and set up a new password. Each time I log in now it tells me the password is wrong. Even though I continue to try updating my password, none work. Very poor app. I just uninstalled it. Perhaps it works better on an iPhone. I have a brand new flagship Android device and it's useless on this phone. |
| 2022-06-28 |  | | Never have been able to log on to my account |
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