Find Live Event Ticket Deals to Sports, Concerts, Festivals, & Comedy For Less!
Total ratings
4.73
(Rating count:
75,125)
Review summary
Pros
- User-friendly interface with easy navigation
- Offers competitive prices compared to other ticket platforms
- Ability to view field view from seat locations before purchase
- Good for last-minute ticket purchases
- Great for finding deals on lesser-demand events
Cons
- High service fees that are not clear until after purchase
- Poor customer service and slow response times
- Ticket availability may not match purchased tickets
- Lacks specific seat selection information at the time of purchase
- Issues with ticket transfers and reliability
Most mentioned
- High service fees
- Poor customer service
- User interface ease of use
- Ticket availability issues
- No seat selection option before purchase
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User reviews
Recent rating average:
2.40
All time rating average:
4.73
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Date | Author | Rating | Comment |
---|---|---|---|
2025-01-25 | Would prefer it to also show the exact seat numbers before you buy. Instead of just the section and row you will be in, but other than that, it was a super easy process. App is way easier to navigate than some of the other ticket apps. Prices are also much cheaper on Gametime which is always a plus! | ||
2025-01-16 | False advertising of a good concept. It is just another ticket website but with OUTRAGEOUS FEES. The tickets don't get cheaper closer to start times and they take them down before first period of hockey games and half time of all other sports. What's the point if I can't decide to catch half of an NBA game or bop in for a few innings of baseball? Just use any other site being that the apps are better at ticketmaster or StubHub. | ||
2025-01-07 | Horrible experience. 30 minutes before the game we get an email saying that they "ran into a little problem" with the seller. Tickets could not be transferred. We had already made the trip to the arena. They offered a refund or credit with 10% extra. So we spent $170 on tickets (48% fees from price shown in app!) and 30min before the event they offered 17$ in credit for us being empty handed for the event. What a joke lol | ||
2025-01-06 | I've been using game time the most in the last year or two but the app offers nothing special over the browser. I'm disappointed there is no price alert function. Customer service on the chat line is awfully slow and untrained. I asked if I was able to set price alerts on the app four times before Jayvee was able to give me an answer regarding the question. It prompted me to ask them if they were an AI chatbot. Around 20 minutes to answer the simple question. | ||
2025-01-04 | Very solid. The UI is great and I've never had issues getting tickets. Only complaint is a lot of the time you end up having to install the Ticketmaster app anyway because that's what the tickets are transferred to. I'd at least like to know that ahead of time when I buy them. Also ofc lots of fees and stuff like every other vendor, but not nearly as bad as TM usually. | ||
2024-12-19 | Absolutely hilarious the service fees that they charge. Installed and quickly uninstalling. I'm still chuckling. Just know if you download this app that if you buy two tickets or more, that you're going to be buying the equivalent of a third seat in service fees to pay them. Yeah I don't think so it's cheaper at Ticketmaster. Good luck. | ||
2024-12-14 | Convenient for buying 2nd hand tickets, especially when Ticketmaster resales are soaring like crazy. User experience is great, everything is easy and smooth. I'd prefer that the "all-in" price is the default view though. The fees could be cheaper. | ||
2024-12-10 | Best value tickets. Found super cheap tickets behind homeplate. The price I paid for 2 people plus food and drinks was still less than what 1 ticket would have cost me from the team's official site. I wouldn't say it's perfect but its legit and will save you money. Definitely works best with baseball, but I have seen basketball, hockey, some college sports, and even major concerts have better prices on here than on other apps/sites. | ||
2024-12-01 | Bought tickets and paid for them. Money was taken from my account. Was notified a few hours later that I couldn't have them anymore due to a problem with the seller. I was offered tickets "at no extra cost" that were worse and 14 rows back. Magically seats in my row and section appeared at a much higher price. Customer service did everything they could to ensure I will not use gametime ever again. Don't use gametime. Any other ticket service is more trustworthy. | ||
2024-11-27 | My review was 5 stars but they messed up the pricing filter. You can no longer view tickets from low to high because it shows you like 15 or 20 mid range tickets and then the cheap tickets. Like if I wanted to see mid range tickets then add an option for that. Instead I have to swipe down just to see the tickets I want. Makes no sense. Please fix or else I'll just keep using fanimal (fanimal has better deals) |
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